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Associate Director of In-Home Services
Chinese American Service LeagueUnited Statesfull_timeVerifiedPosted 6 Mar 2025
💰 $100,000/yr($80,000/yr – $100,000/yr)
About the role
Join CASL as an Associate Director of In-Home Services and Make a Difference
Are you ready to transform the future of senior care and expand vital in-home services across Chicago? Join CASL and be a driving force in ensuring that more seniors receive the support they need to live with dignity, independence, and care.
Your Mission: The Associate Director of In-Home Services plays a pivotal role in advancing CASL’s mission to provide culturally competent, client-centered care for seniors. This leader is accountable for developing, expanding, and enhancing the in-home services programs, driving measurable outcomes for older adults. With a focus on strategic leadership, operational excellence, and program growth, this role is key to shaping the future of senior care at CASL through cross-departmental collaboration, quality initiatives, and compliance with regulatory standards. The Associate Director is a forward-thinking, dynamic leader passionate about creating sustainable, impactful programs that improve the lives of seniors.
About CASL: The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.
For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization. To hear about: CASL's history, watch here CASL's future, watch here Your Impact:
As an Associate Director of In-Home Services, you will:
Are you ready to transform the future of senior care and expand vital in-home services across Chicago? Join CASL and be a driving force in ensuring that more seniors receive the support they need to live with dignity, independence, and care.
Your Mission: The Associate Director of In-Home Services plays a pivotal role in advancing CASL’s mission to provide culturally competent, client-centered care for seniors. This leader is accountable for developing, expanding, and enhancing the in-home services programs, driving measurable outcomes for older adults. With a focus on strategic leadership, operational excellence, and program growth, this role is key to shaping the future of senior care at CASL through cross-departmental collaboration, quality initiatives, and compliance with regulatory standards. The Associate Director is a forward-thinking, dynamic leader passionate about creating sustainable, impactful programs that improve the lives of seniors.
About CASL: The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.
For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization. To hear about: CASL's history, watch here CASL's future, watch here Your Impact:
As an Associate Director of In-Home Services, you will:
Leadership
- Lead the strategic implementation and continuous improvement of in-home services, ensuring programs are aligned with CASL’s goals and deliver high-quality, innovative solutions care for seniors.
- Develop, refine, and implement policies and procedures that support the operational excellence and growth of in-home services, ensuring all services meet or exceed accreditation and regulatory standards.
- Build and maintain strong relationships with partner agencies and stakeholders, gathering feedback and insights to enhance service offerings and expand community support.
- Collaborate with CASL leadership to ensure the integration of services across departments, driving a seamless and client-centered approach to care delivery.
- Manage the in-home services department budget, ensuring financial sustainability while adhering to CASL’s fiscal standards and accountability measures.
Program Management
- Provide supervision and guidance to the Chinese and Latinx Community Managers, ensuring efficient service delivery, staff performance, and achievement of program outcomes.
- Build and lead a high-performing team by actively engaging in the recruitment process, managing performance against key metrics, and fostering growth through coaching and development. Create opportunities for continuous improvement and ensure employee success.
- Retain a culturally competent workforce by providing staff with necessary training and ongoing support to deliver exceptional, culturally relevant in-home services that meet the needs of diverse clients.
- Lead cross-departmental collaboration to connect clients with additional services, ensuring holistic case management and continuous care.
- Oversee the development, maintenance, and evaluation of complex program services, coaching direct reports to optimize service quality and effectiveness.
- Partner with the Senior Services Director to strengthen a coordinated, person-centered service delivery model that integrates diversity, equity, inclusion, and access.
Administration
- Oversee day-to-day operations of in-home services, ensuring compliance with all
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