Director, Practice Operations

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

The Director, Practice Operations is responsible for managing the region's clinically integrated multi-specialty practices in order to drive performance results, and for overseeing the Performance Management, Implementation, and Training teams. 

• Partner with physicians owners and focus on strategic planning & execution (VBC & FFS performance, same store growth, succession planning)
• Partner with Privia VBC and physician leadership to drive care transformation 
• In coordination with Strategic Operations team, lead out on standing up processes and making key decisions to define the structure for the market
• Oversee management of assigned geography of independent Primary Care Physician practices in partnership with Market President
• Lead operational teams to execute on supporting market growth and strategy
• Manage Performance Management, Implementation and Training team members for assigned geography
• Manage the end-to-end relationship of a client in Privia, from sales to implementation to performance management
• Identify areas of opportunity for improvements by leading out on Monthly Operating Review meetings that review sales, financial & clinical KPI metrics for the market
• Facilitate the transformational journey for all the physician practices in the region from Fee-For-Service to Value-Based Care
• Present and report out in formal market meetings like board meetings, physician leadership meetings and town halls.
• Perform other duties as assigned

Qualifications

• Bachelor’s degree preferred. Healthcare Master’s or MBA highly preferred
• 8+ years healthcare experience required; working with physicians and medical group staff preferred
• Experience establishing operational processes and teams for a new business model preferred
• Experience managing a team to achieve individual and shared goals
• Quantitatively and financially focused; must know how to set appropriate KPI metric goals and hold teams accountable to reaching those goals, must be able to manage a balance sheet and explain financial data
• Tech Savvy
• Successfully developed and achieved quality improvement measures in a medical field.
• Managed multiple projects while providing exceptional client service
• Must provide reliable transportation
• Must comply with HIPAA rules and regulations

The salary range for this role is $110,000-$123,000 in base pay and exclusive of any bonuses or benefits. This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.