General Manager

AT A GLANCE:

Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a multi-unit leader in a highly transactional, fast-paced retail environment, this role will be a great fit!

A DAY IN THE LIFE AS THIS MEMORY MAKER:

• Champions our Mission, Values, and Customer Beliefs
• Leads all sales activities and initiatives
• Oversees consistent implementation of processes and policy standards across stores
• Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
• Recruiting, hiring, and retaining top talent
• Be a hands-on, energetic sales leader with a passion for retail
• Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
• Organize multiple competing priorities while meeting deadlines
• Maintain the highest standards of personal and professional conduct
• Maximize your own potential through continual self-improvement and accountability
• Focus on our customers’ needs and strive to exceed their expectations
• Recognize others’ values and work together in a respectful manner
• Seek efficiency through improving processes and technology
• Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
• Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
• Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

WHAT YOU’LL NEED TO SUCCEED:

• Minimum of five (5) years of experience in a Big-Box retail management, selling culture required.
• Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment
• Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision.
• Exceptional people skills and a strong work ethic are required
• A history of successfully managing a team of 10 or more Associates is required
• Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends
• Ability to handle highly confidential information discreetly and professionally
• Superior interpersonal skills (written, verbal, presentation)
• Strong analytical and problem-solving skills
• Excellent time management
• Computer skills/technology skills and mathematical skills
• Competent in the use of iPads and tablets
• Ability to perform additional functions that may be assigned at the discretion of management

WORKPLACE ENVIRONMENT:

• This role is primarily performed on the sales floor. Physical requirements such a