Associate Director Diagnostics (Dx) Commercial Excellence
AstraZenecaAbout the role
At AstraZeneca, we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality. Through steadfast innovation and our diverse portfolio, we are setting new standards for what science can achieve in the clinic and commercial marketplace alike.
AstraZeneca is more than one of the world’s leading biopharmaceutical companies—we are united in our dedication to make a meaningful difference to patients, healthcare, and society. With a culture that champions diversity, inclusion, and collaboration, AstraZeneca is a place where people are empowered to continuously learn, grow, and shape the future of healthcare.
We are seeking a highly motivated Associate Director, Diagnostics (Dx) Commercial Excellence to join our Global Commercial Diagnostics team. In this pivotal role, you'll lead commercial transformation initiatives that drive measurable improvements in commercial effectiveness, operational efficiency, and organizational capability for the Global Commercial Diagnostics team. As both strategic advisor and execution leader, you will collaborate with cross-functional partners across the Global Franchises, Global Medical Diagnostics, Scientific Affairs, Training, and Market Dx teams to implement data-driven commercial processes, deploy technology solutions, and build critical capabilities that evolve diagnostics commercial strategies, embed Dx go-to-market protocols, and elevate diagnostics excellence across the enterprise.
Key Responsibilities
Dx Training & Capability Building
Partner with OBU Training to design and implement comprehensive diagnostics learning curriculum for global and market teams
Assess organizational capability gaps and develop training content, facilitate workshops, and coach team members on procedures, new processes, and emerging capabilities
Commercial Technology & Systems Excellence
Serve as subject matter authority on commercial technology stack including CRM (e.g., Veeva, Salesforce), analytics platforms (Tableau, Power BI), and digital content management systems
Partner with key collaborators to optimize commercial systems for diagnostics use-cases, and drive adoption and effective utilization of commercial tools across global and market Dx teams
Support implementation of AI-enabled commercial tools across the Global Oncology Diagnostics team to future-proof the organization
Dx Commercial Excellence Strategy & Execution
Partner with Global diagnostics functions and Market diagnostics teams to identify commercial diagnostics process improvement opportunities, develop data-driven recommendations, and implement scalable solutions that measurably enhance commercial effectiveness
Design, document, and deploy standardized commercial processes, procedures, and innovative frameworks using process improvement methodologies (Lean, Agile, Design Thinking)
Lead commercial diagnostics excellence projects from design through implementation, ensuring change management and partner adoption
Stakeholder Management & Communication
Build strong relationships with Legal, Compliance, Medical Affairs, Commercial Operations, and IT to ensure alignment and governance
Serve as communication agent to disseminate procedures, tools, learning opportunities, and frameworks across Global and Market Dx teams
Minimum Qualifications
Bachelor's degree in business, l
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