Procurement System Manager - Remote

ICF is seeking a Procurement System Manager that will play a key role in the development and adoption of a new Source-to-Pay (S2P) tool. The position will report into the Vice President of Contracts + Administration Operations and as member of the Contracts & Administration (C+A) Group.

To be successful in this role, you will demonstrate a proven ability to manage large collaborative efforts, navigate enterprise-level change, and partner effectively with a diverse set of technical and non-technical stakeholders to achieve comprehensive solutions. Excellent communication and a consultative approach are of utmost importance. The ideal candidate has prior experience working in a professional services environment and possesses the ability to effectively translate business needs to technical stakeholders as well as communicate technical concepts to functional and business stakeholders. This role is ideal for someone ready to join a fast-paced environment, who is energized by designing and building scalable, controlled processes, and likes working cross-functionally to drive business transformation.  

The position is open to remote candidates in the US contiguous 48 states with preference to applicants in the DC Metro area. Candidates will be expected to work East Coast Hours.

Key Responsibilities: 

S2P Product Configuration & Implementation: 

• Serve as product owner for the enterprise-wide Source-to-Pay/ Vendor Management tool, managing the phased design, configuration, and implementation of the system.  

• Bridge business strategy and the practical development of the solution to ensure optimal functionality and user experience. 

• Partner closely with IT to align efforts and maintain a cohesive approach to development of the tool. 

• Partner closely with project team, including Project Manager and external system implementation partner, as well as Sponsors and Change Management, to develop and execute product implementation, which includes coordination with relevant stakeholders in developing project plans, timelines, and resource allocation strategies to ensure successful project delivery. 

• Collaborate with internal stakeholders to identify system requirements and configure features and workflows to meet business needs. 

• Develop and deliver user training, guidance content, and support to ensure effective utilization of the system across ICF user groups. 

• Establish and maintain strong relationships with the system provider and implementation partner to foster collaboration and drive effective outcomes that are on time and on budget. 

S2P Product Post-Implementation:  

• Manages day-to-day management of the tool, including working with various user groups and technical contributors to support access, analytics, and design/user experience needs. 

• Define key metrics for success, such as user engagement, customer satisfaction, and product adoption rates; actively track and report out on these metrics and collaborate with stakeholders to address areas for improvement; use the insights gained to inform future decisions and improvements. 

• Perform regular system audits, troubleshoot issues, and implement necessary updates and enhancements. 

• Develop, own, and execute product roadmap post implementation, which includes coordination with relevant stakeholders in developing project plans, timelines, and resource allocation strategies to ensure successful project delivery.  

• Manage agile development process, including maintaining backlog of enhancements, lead sprint planning, prioritize items from the backlog, facilitate and participate in Scrum events, mitigate roadblocks, estimating levels of effort required, acceptance