Senior Software Engineer - UI

What we do: AI Service Management (AISM) 

There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? Aisera helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With Aisera, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.

The Team

We are a small but passionate team of 100+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

The Role

We seek a talented Associate Software Engineer with Java and JavaScript experience to join our team. The ideal candidate will be passionate about developing high-quality software in a cloud-native environment. As an Associate Software Engineer, you will be responsible for the development, testing, and deployment of software solutions using Java and JavaScript technologies. You will work collaboratively with cross-functional teams to design and implement software solutions that meet business requirements.

You’ll be expected to be resourceful, a selfless team player, and regularly go above and beyond your “day job”. The upside is that this is a highly visible role with unbound growth opportunities.

What You'll Do:

• Develop high-quality, maintainable, scalable software solutions using Java and JavaScript in a cloud-native environment.

• Participate in the design, development, and testing of software solutions to meet business requirements.

• Work collaboratively with cross-functional teams to ensure timely delivery of software solutions.

• Collaborate with architects and senior developers to implement software design patterns and best practices.

• Participate in code reviews and contribute to continuous improvement of the development process.

• Identify and troubleshoot software defects and performance issues.

• Stay current with emerging technologies and industry trends and share knowledge with the team.

What You’ll Need:

• Bachelor's degree in Computer Science, Computer Engineering, or a related field.

• 5-7 years of experience in software development using Java and JavaScript.

• Experience with cloud-native technologies such as Kubernetes, Docker, and AWS.

• Familiarity with software design patterns and best practices. - Strong problem-solving and analytical skills.

• Excellent communication and teamwork skills. - Ability to learn quickly and work in a fast-paced environment.

• Passion for software development and desire to continuously improve skills.

  Preferred Qualifications:

• Experience with Spring Boot, React, and Node.js.

• Familiarity with agile development methodologies such as Scrum or Kanban.

• Experience with DevOps practices and tools such as Jenkins and Terraform.

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.