Surgical Onsite Specialist - Lung Health (Charlotte)
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.
A Day in the Life
The Surgical Onsite Specialist - Lung Health (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Hospitals. This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Procedure Development Executive (PDE) and Clinical Specialist (CS). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, procedure support, and market expansion efforts, contributing directly to the organization’s growth and success.
This SOS should be based in the greater Charlotte, NC area. They will cover a multistate territory which includes overnight travel approximately 75% of the time.
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Responsibilities may include the following and other duties may be assigned.
Customer Support
- Provide real-time procedural assistance within aligned territory.
- Offer technical expertise and troubleshooting support to ensure successful product usage.
- Serve as a trusted resource for physicians and surgical teams in the OR, bronch suite, and beyond.
Customer Engagement & Communication
- Act as a primary point of contact for customer inquiries during on-site procedures.
- Ensure clear and effective communication between customers and colleagues.
- Identify and report concerns and opportunities to aligned PDE.
Training & Education
- Lead in-service training sessions for physicians, residents, and staff on lung health product applications.
- Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.
Sales & Implementation Support
- Assist Procedure Development Executives and Clinical Specialists with product trials, implementations, and conversion initiatives.
- Provide on-site support for procedure support and physician proficiency.
Inventory Management
- Maintain accurate tracking and availability of surgical products for smooth procedure execution.
- Ensure inventory levels meet customer and operational needs.
Success Metrics:
- Achieve/exceed sales objectives by driving product utilization and customer engagement.
- Secure base business and expand new accounts through effective procedural support.
- Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.
Must Have: Minimum Requirements
- Bachelor’s degree
- Minimum of 1 year of required experience
- Field-based role that requires approximately 75% travel
Nice to Have:
- 1+ year of clinical experience in the OR
- Excellent communication and interpersonal skills
- Relevant clinical or hospital experience
- Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
- Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.
- A valid driver's license issued in one of the 50 States with a clean driving record is required.
- The ability to travel up to 75% when necessary, which will include overnight and/or weekends, as required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this po
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s
Similar roles
Lead Cardiothoracic Advanced Practice Provider (APP) – Driving Excellence in Surgical and Clinical Leadership - $10,000 Sign On Bonus
Stanford Health Care
$256,000/yr
Surgical Technologist- Certified - Full Time / Evenings - 2:30-10pm
NewYork-Presbyterian Hospital
$101,300/yr
Surgical Coordinator - Gastroenterology - Full Time
Guthrie