Product Manager, Mobile Apps

Summary

The Wikimedia Foundation is looking for a collaborative Product Manager for the Mobile Apps team in our Product and Technology department. The Product and Technology department builds the wiki experiences that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge. This is an opportunity to have a tremendous impact with one of the most beloved parts of the internet.

Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. All this knowledge is created and managed by more than 200,000 volunteer editors.

The Mobile Apps team manages all aspects of Wikipedia’s award-winning Android and iOS mobile apps, including how users create and consume Wikipedia content on the apps. The apps are used by millions of people globally. The team pursues some of our most experimental and exciting work, such as “suggested edits”, which recommends easy and quick ways to edit Wikipedia through machine learning. As a product manager on this team, you will report to the Director of Product, Core Experiences and you will provide product support to the team’s Lead Product Manager.

You are responsible for:

• Identifying and communicating the problems driving user pain points
• Implementing agreed-upon solutions with the team
• Participating in prioritization of development tasks with consideration for organizational context 
• Effectively tracking and communicating progress on solutions, and maintaining planning artifacts such as roadmaps, specs and release plans.
• Regularly providing meaningful and empathetic updates to communities and engaging effectively in active listening to concerns and feedback.
• Collaborating with a highly talented team of engineers, designers, researchers, community specialists, and data analysts to define, design, and build features that delight our users 
• Seeking and filling skill gaps as you grow in your role as a product manager
• Persevering through setbacks to ensure team goals are met, or communicating when a pivot may be necessary 
• Being a positive force for change while demonstrating a commitment to our organizational values and vision 
• Developing an understanding of the diversity of our movement and how it drives our work

Skills and Experience:

• Bachelor’s degree or equivalent work experience in a professional setting 
• 2+ years experience working with consumer-facing software development teams as a product manager, startup founder, technical program manager, management consultant or comparable role 
• Able to isolate issues in complex systems and understand how to access appropriate expertise for specific problems
• Can understand the strategic context of user behavior
• Outstanding written and verbal communication skills 
• Aware of strengths and limitations and communicates them clearly 
• Self-starter that can effectively collaborate with others in a virtual environment
• Highly organized with strong time management skills
• Can identify what information is necessary vs. desired before acting
• Experience working with large groups of active collaborators: community building, activism, product evangelism, or in open-source movements

Additionally, we’d love it if you have:

• Experience working in an agile software development environment
• Experience building mobile apps
• Experience with task management tools like Phabricator, Slack, or Asana 
• Experience launching and growing software in underrepresented global markets
• Experience working with a fully remote globally-distributed team
• Working knowledge of the Android or iOS ecosystem
• Fluency in multiple spoken languages or dialects
• Understanding of how Wikipedia and its sister projects are maintained by volunteers
• Experience with open source software development

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia