Director, Business Analysis & Insights

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.  

Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community. 

For over 10 years, we’ve built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.  

One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women’s initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares. 

We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women’s empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series. 

We’re also a great place to work. For five years in a row, we’ve been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility! 

Think you’d be a good addition to our team? Explore our available positions here. We’d love the chance to get to know you.  

Analytical Wizards is now a part of Definitive Healthcare. With the acquisition of Analytical Wizards, we launched the Definitive Healthcare Passport Analytics Suite to bring data-agnostic intelligence on-demand to life sciences customers.   

The Passport Analytics Suite, powered by Analytical Wizards, delivers commercial intelligence around product planning, product performance and marketing optimization. The suite combines a highly configurable front-end application environment with an automated, efficient and scalable back-end cloud platform. Clients can quickly and seamlessly combine data from virtually any internal or third-party source and then use patent-pending analytics to immediately obtain the intelligence needed to reach peak revenue and profit.  

Role Description:

This role of Director, Business Analysis & Insights is a key one that owns the client relationship within an organization in partnership with the Strategy Principal/s and Business Development Team.  Leads client engagement and project management from a relationship building and delivery standpoint. Responsible for building and nurturing senior level relationships across multiple functions within the client organization/s. Responsible for proactively identifying opportunities for upsell and cross sell in partnership with the Strategy Principal/s and Business Development Team for a given client account and for scoping projects by translating client business questions into an analytical framework.

Leads execution of all ongoing work at given client /organization and serves as the single point of contact for client teams on ongoing projects. Partners closely with internal and external stakeholders, manages and executes projects successfully, communicating milestones and results. Responsible for day-to-day project needs of the client with the ability to manage on shore & offshore teams and provide quick analytical & data science solutions & analyze data. 

Incumbent may be required to work as an individual contributor and/or manage a project team with on site and offshore support, with ability to manage & prioritize across multiple deadlines & projects and must possess excellent client management and project management skills.  

Candidate must be familiar with offline and online marketing and promotion strategies, marketing operations, data sources, and a deep understanding of methodologies used to assess the impact of promotion, including marketing mix and test/control analysis.

To summarize, the Director, Business Analysis & Insights lead works actively in partnership with Strategy Principal/s and Business Development Team to identify and generate cross sell an