Jobs and Careers
Springfield, United Statesfull_timeVerifiedPosted 13 Dec 2024
💰 $131,584/yr($101,566/yr – $131,584/yr)

About the role

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Systems Engineering

Job Qualifications:

Skills:

Cisco WebEx, Technical Support, Telecommunications Application

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as an Audio Visual Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Audio Visual Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Audio Visual Engineer  joining our team to support our intelligence customer in Springfield, VA or St. Louis, MO.

HOW AN AUDIO VISUAL ENGINEER WILL MAKE AN IMPACT

You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.

Tasks and responsibilities in this role include, but are not limited to the following:

·         Daily conference room checks: verify all equipment is online, functioning and charged

·         Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity

·         Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup

·         Log all transactions with customers in ServiceNow

·         Troubleshoot and resolve AV issues

WHAT YOU’LL NEED TO SUCCEED:

 

Qualifications:

·         BS and 5+ years of experience and/or equivalent combination of years of experience/education

·         Experience supporting telephony, video, network and/or other collaboration devices

·         Experience providing customer service and end user support

·         Hands on experience troubleshooting and resolving A/V issues

·         Strong written and verbal communication skills

·         Desired Skills:

·         Minimum of four years' experience with AV technologies

·         Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Location: Customer Site

US Citizenship Required


GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

#RoverGSS

The likely salary range for this position is $101,566 - $131,584. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Springfield

Additional Work Locations:

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Company

General Dynamics Information Technology

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