Practice Manager - Animal Medical Center

San Rafael, CA

About us:  

At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.  

As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you’ll have a full network of support—from local team leaders, veterinary experts, and a dedicated Support Center that’s here to help.  

Your voice matters here. Your work has a purpose, and we’re here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.  

Job Summary:  

The Practice Manager oversees the day-to-day operations of a veterinary practice, ensuring efficient and high-quality care for patients, delivering outstanding service to clients, and maintaining smooth business operations. This role involves managing the administrative, financial, and human resources functions of the practice while working closely with veterinarians and staff to maintain a positive, productive work environment. A strong focus on growth, operational excellence, and exceeding financial and operational goals are key to success in this role. 

Key Responsibilities:  

Staff Management:  

• Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff.  

• Responsible for staff recruitment, record-keeping, onboarding, training, and performance management.  

• Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets.  

• Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best. 

• Acts as a champion for new initiatives by motivating the team to achieve desired goals.  

Financial Management:  

• Oversee the practice’s financial operations, including budgeting, billing, and expense management by regularly reviewing reports and developing action plans accordingly. 

• Collaborate with key partners to set financial goals and ensure they’re achieved. 

• Ensure accurate and timely billing and payments, and monitor accounts receivable and collection processes.  

Client Relations:  

• Lead and coach the team to build meaningful connections with clients by providing exceptional customer service th