Registered Nurse -Health Coach Consultant

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
This is a full-time, 40 hr./week, remote role for a RN with experienced in Chronic Condition Education, within the U.S. Prefer candidates with experience coaching individual members telephonically 1:1 and/or coaching in a group setting. *Applicants can work remotely from any state.*

Working schedule:

-Monday-Friday: standard business hours that support EST,  with 1 steady evening shift per week from 12:30-9:00 PM EST.

-1 late Friday rotation required per business needs. Typically, every 12 weeks.

The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status.

- Assessment of Members through the use of clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services.
-Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change.

Enhancement of Medical Appropriateness & Quality of Care:

-Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs.
-Using holistic approach consults with supervisors, Medical Directors and/or others to overcome barriers to meeting goals and objectives.
-Identifies and escalates quality of care issues through established channels.
-Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
-Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
-Interprets and utilizes clinical guidelines/criteria to positively impact members health Provides up-to-date healthcare information to help facilitate the member¡¦s understanding of his/her health status.
-Helps member actively and knowledgably participate with their provider in healthcare decision-making.

-Monitoring, Evaluation and Documentation of Care

- Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member's goals.
- Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.

Required Qualifications

-  Active and unrestricted compact RN licensure with ability to apply for and obtain additional licenses required per account needs. Must reside in a compact state and hold multistate nursing license

- 3+ years of clinical experience as an RN in acute Adult Medical Surgical nursing

- Must possess or be willing and able to obtain, high speed internet access and be hard wired to internet

- Proficiency with Microsoft Office application: Word, Outlook, Excel, Teams and Power Point

- Experienced with documenting in an electronic medical records system

- Excellent communication skills a must; need to be comfortable with public speaking

- Ability to work independently as well as part of a group

Preferred Qualifications

Previous telephonic chronic condition coaching

- Virtual group coaching experience via webcam
- Managed care experience
- Experience with Epic EMR data base functionality and documentation 

Education

Associate RN degree required

Bachelor’s RN degree preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,095.00 - $116,760.00

This pay range rep