Front Office Representative

Company Description

About Us

At Sociaxe, we are dedicated to redefining customer experiences through innovative solutions and a commitment to excellence. Located in the heart of New York City, we pride ourselves on fostering a collaborative and inclusive work environment where every team member contributes to our success.

Job Description

Job Description

We are seeking a dynamic and personable Front Office Representative to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in representing our brand with professionalism and warmth.

Your primary responsibilities will include managing the front desk operations, assisting visitors, and providing administrative support to ensure smooth daily operations.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls, taking detailed messages when necessary.
• Manage appointment schedules and maintain the front desk calendar.
• Handle inquiries and provide accurate information about our services.
• Ensure the reception area is tidy and presentable at all times.
• Receive, sort, and distribute mail and deliveries.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Coordinate with other departments to support internal communication.

Qualifications

Skills & Qualifications

• Proven experience in a front office, receptionist, or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with confidentiality.
• Positive attitude and a customer-focused mindset.
• High school diploma or equivalent required; additional certifications are a plus.

Additional Information

Benefits

• Competitive salary with annual reviews.
• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Retirement plan with company match.
• Career development opportunities and training programs.
• A supportive and inclusive workplace culture.