Sr Staff Technical Program Manager
DexcomAbout the role
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
We are seeking a highly motivated and experienced Sr Staff Core Team Leader to join our Product & Platform Sustaining Core Team. In this role the ideal candidate will be responsible for leading a cross-functional team who ensure ongoing commercial and operational success of our on-market products by ensuring the current hardware platform continues to be the best on the market. This role requires strong action-oriented leadership skills, technical expertise in a variety of engineering teams, structured problem-solving knowledge, and the ability to collaborate effectively with cross functional partners.
Where you come in:
You will lead a cross-functional team of R&D engineers, operations and manufacturing engineers, quality engineers, regulatory affairs, and product managers to sustain and improve existing products.
You manage, monitor, diagnose, develop, and implement strategies to address product/platform issues, enhance performance, and ensure customer satisfaction using structured problem solving techniques.
You lead the team in monitor product performance and quality metrics to prioritize, initiate, and drive, continuous improvement initiatives.
You ensure timely and effective communication with stakeholders regarding product/platform updates, issues, and resolution of field issues leading stakeholders through decisions and tradeoffs.
You will lead and manage sustaining projects (continuous improvement, scaling, supplier change, quality improvement, etc.) including initiation, prioritization, timelines, budgets, and resources to achieve team goals.
You will provide mentorship and guidance to team members, fostering a culture of deep technical and quality excellence.
You lead collaboration with Operations, Logistics, and Commercial Planning teams to ensure and resolve alignment of product/platform, manufacturing, and distribution roadmaps.
What makes you successful:
Your proven experience in a leadership role within a product sustaining or similar environment.
Your strong technical background with a deep understanding of product development and lifecycle management.
Your exceptional structured problem-solving skills and the ability to lead the team making data-driven decisions. Preferred black belt certification in structured problem methodologies.
Your excellent communication and interpersonal skills.
Your proficiency in work effectively in a fast-paced, and dynamic environment driving out ambiguity and providing clarity to focus project scope.
Your proven experience using world class project management tools and methodologies.
Your knowledge of regulatory requirements and industry standards. Preferred experience in releasing, managing, and sustaining FDA and BSI medical device filings.
Preferred experience in the medical technology, consumer electronics technology, or other regulated engineering industry.
Preferred experience in both R&D and operations/manufacturing engineering roles.
Preferred experience in engineering leadership of multisource and large scaling projects (100’s of millions of units).
What you’ll get: