Senior Program Manager, Business Delivery Optimization

Who We Are 

Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization.  To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger.  We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!

What we’re looking for:

We are seeking an expert, self-starting, and biased-towards-action Sr. Program Manager to become a key player for the Operations team. You will identify and run cross-team initiatives, and provide critical insights that will drive the strategic performance of the operating unit. The Sr. Program Manager will work closely with every function of the Company including Sales, Product, Analytics, and Finance, among others. The ideal candidate is able to demonstrate their experience to pick the right project management approach for the job, and adaptable enough to solve a variety of initiatives working with all levels of leadership.

We are prioritizing hires based in the DC, MD, VA, NY, and NJ areas, but we are open to fully remote candidates residing in one of Arcadia’s registered states.

#LI-REMOTE

What you'll do:

• You will be responsible for planning and implementing projects within the Operations portfolio, driven by broader Company objectives
• The Senior Program Manager is responsible for engaging with Arcadia engineers, product managers, analytics, and other teams to drive execution and communicate to partners on delivery progress and blockers
• Look around corners to know what will make the business run more efficiently before we get there, including identifying dependencies early within projects
• Use your project management experience to pick the right approach for the job at hand
• Establish escalation paths and effectively remove obstacles
• You should be familiar with common project/program management principles as well as demonstrate an understanding of Agile frameworks
• Establish prioritization frameworks and tracking to manage priorities between operations and delivery teams

What will help you succeed:

Must-haves:

• Bachelor's degree
• 5-10 years of relevant program/project management experience
• Excellent business acumen, motivated team player and action-oriented; excellent analytical, reporting, and presentation skills
• Outstanding executive-level verbal and written communication skills
• Passion for solving complex problems and building scalable processes
• Comfort working in a high-growth, constantly changing environment
• Experience in prioritization of deliverables and tasks, taking ownership, leading data-driven analyses, and influencing results
• Ability to work independently, without direct supervision
• Experience in people management, including developing a team

Nice-to-haves:

• Experience in energy, climate, or sustainability industries

Benefits:

• "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
• Flexible PTO - no accrued hours and no limit on the number of vacation days employees can take each year
• 17 annual company-wide holidays including a week long "summer break"
• 10 days sick leave
• Up to 4 weeks bereavement leave
• 2 volunteer days off
• 2 professional development days off
• 12 weeks paid parental leave for all parents
• Weekly "flex time" - no internal meetings on Tuesdays and Friday afternoons
• 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents

Eliminating carbon footprints, eliminati