Principal Technical Program Manager

Job Title: Principal Technical Program Manager

Reports to: Director of Technical Program Management

Department: IT EPMO

Location: Remote or Alpharetta, GA 

Grade: 21

About Priority: 

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. 

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. 

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. 

About the Role: 

The Principal Technical Program Manager serves as the execution owner for large-scale, cross-functional initiatives that are critical to Priority’s technology and business strategy. This role leads complex programs from planning through delivery, ensuring alignment between engineering, product, and business stakeholders while balancing timelines, scope, and organizational priorities. 

You will operate at a strategic level — shaping execution frameworks, improving operating discipline, and enabling leadership to make informed decisions. This role partners closely with engineering, product, and go-to-market teams to drive predictable delivery, reduce execution risk, and improve organizational effectiveness. 

Responsibilities: 

• Leads end-to-end delivery of large, cross-functional technical programs aligned to company objectives 

• Partners with business sponsors and engineering leaders to define program scope, success metrics, and execution plans 

• Establishes milestones, roadmaps, and governance processes to ensure initiatives are delivered on schedule and within agreed constraints 

• Develops business cases with stakeholders, including benefits, costs, risks, and organizational impact 

• Tracks progress, risks, dependencies, and resource alignment; escalates issues and drives resolution 

• Defines and implements KPIs and OKRs to measure program health and execution effectiveness 

• Coordinates across engineering, product, and go-to-market teams to support successful implementation and launch readiness 

• Advises leadership on program governance, operational improvements, and change management practices 

• Improves execution processes and operating rhythms to increase predictability and reduce delivery friction 

• Builds strong relationships with senior stakeholders and ensures alignment between technology execution and business priorities 

What Success Looks Like: 

• Major initiatives are delivered with predictable timelines, clear accountability, and minimal last-minute escalations 

• Leadership has visibility into progress, risks, and tradeoffs and can make timely decisions 

• Cross-team dependencies are coordinated proactively rather than reactively

• Stakeholders rely on this role as a trusted execution partner and source of operational clarity

• Programs launch smoothly with reduced operational disruption and improved adoption 

• The organization experiences fewer delivery bottlenecks and stronger alignment between business and engineering teams 

Candidate Requirements: