Quality Control Analyst lll (Real Estate Lending)

To review, analyze, and report on Navy Federal's risk, quality, service, and controls, to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Conduct quality control reviews of overall loan documentation (application, appraisal, title, credit, loan to value, legal), processes and system to ensure compliance with Investors, federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Perform in depth and comprehensive gap analyses to determine the root cause of process gaps, investor noncompliance and regulatory compliance failures. Maintain data in the quality control system platform to ensure adherence with regulatory government agencies requirements. Monitor corrective action target dates to ensure prompt remediation and control implementation to comply with regulatory government agencies requirements. Maintain and update quality control procedural manuals, job aides, and tools. Level III: Moderately complex to complex review and analysis with considerable impact and scope. Lead projects and mentor/train lower levels. Primary focus is recurring quality control audits, ad hoc audits, and internal/external audit preparation.

• Evaluate underwriting decisions, process adherence, servicing standards, and regulatory requirements of mortgage loan files for compliance with applicable state and federal laws, investor guidelines, guarantor requirements and adherence to specific lender guidelines with an emphasis on buy-back possibilities
• Evaluate and monitor quality of mortgage collateral, documentation for completeness/ errors/ omissions and credit quality according to agency and internal guidelines to identify defects and to limit the risk exposure to Navy Federal's mortgage portfolio
• Provide support for compliance testing, internal audit and exam management activities and other initiatives as needed
• Serve as a quality control point of contact for external examination preparation and ad hoc projects
• Assist in developing moderately complex and specialized quality control audits
• Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures
• Develop and assist in overseeing the most complex and targeted quality control audits and identify opportunities for improvement
• Develop and lead discretionary quality control audit to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures
• Engage with GSE (Government Sponsored Enterprise) representatives for due diligence file preparation, work with internal and external parties to cure defects and rebut repurchase requests
• Develop more complex and wide reaching interdepartmental initiatives and remediation plans in collaboration with other business partners with a focus on significant business risk & impact
• Assist in leading review of audit work, make recommendations to supervisors/lead analysts of training opportunities, assist with workload management, compile reports, production statistics and assist with presentations
• Optimize the performance of real estate lending operations by analyzing current and anticipating future performance
• Prepare ad hoc and required industry and regulatory reports including audit inquires in compliance with internal and external regulations
• Ensure loan quality through data integrity and risk management
• Stay abreast of applicable changes in the mortgage industry, as well as, changing or newly issued investors' guidelines, federal regulations, and state laws and understand impacts or changes to processes
• Monitor industry and regulatory related news and developments, analyze the impact of changes to federal and state regulations and make recommendations for changes to policies, procedures and practices to ensure compliance
• Coordinate research of moderately complex escalated trending material issues as needed, determine, or collaborate with team on the resolution
• Adept at recognizing material deficiencies, red flag/ potential misrepresentation and providing feedback through appropriate channels of reporting
• Maintain clear and organized documentation in relation to overall transaction quality and any noted deficiencies identified
• Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements
• Participate in interdepartmental initiatives/remediation planning in collaboration with business partners while focusing on business risk and impact
• Define and validate procedures; recommend process improvements for operational efficiency
• Assist in mentoring Analysts I & II in developing knowledge, skills, and applica