Sr. Manager, Data Center Operations, JoinOCI

Assists in the development of short-, medium-, and long-term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Successful track record as a manager. Detailed knowledge of technical and business concepts of several related applications areas. BA/BS degree preferred.

Responsibilities

Be a part of our organization supporting hyperscale distributed infrastructure for the cloud. Oracle’s Data Center team is rapidly expanding with new regions and sites across AMER each month. Not only does this job involve launching new sites and their exponential growth, but also involves team building across an entire organization in relation to recruiting, interviewing, and growing careers within the Data Center Organization

We’re looking for an experienced leader, with strong people management experience, business acumen and a well-rounded IT technical abilities (at scale) to lead the teams responsible for building and supporting our cloud data centers in the United States. The successful candidate will have all 3 of these attributes in equal measure and be hard-working at a high level.

• Providing leadership, direction, and operational excellence within a subset of sites.
• Working at a global level with peers to achieve consistency and avoid site variability at all costs.
• Establishing and development of teams to execute to requirements.
• Working with distributed teams and contributing to the success of his/her team and other related teams.
• Coaching and mentoring managers and individual contributors across the organization starting within your site
• Growing the team by recruiting and hiring top talent in diverse marketplaces.
• Delivering expansion projects on-time with high quality.
• Collaborating and working effectively with best-in-class architects, engineers, product managers, QA and Documentation teams.

Detailed Description and Job Requirements

Lead and manage teams responsible for the availability of several of Oracle’s Cloud Infrastructure in data centers spread across the greater Chicago area.

This involves managing the physical sites, the teams that operate these sites, and managing the colocation partners we may use.

This role is a manager of multi disciplined Individual Contributors at scale within a Cloud Data Center space.  You should be an experienced manager of diverse teams, able to navigate local customs, laws & employment directives, strong people management ability and a deep technical grounding in the physical aspects of IT Service Delivery.

Typical functions for day to day in the role are:

• Manage the day-to-day operations of all Data Center sites under your area, in a 24/7 mission critical environment.
• Responsible for ensuring timely delivery of services/tasks to meet project milestones.
• Working with project managers to guide their actions and provide ‘on-the-ground’ advice / support.
• Ensuring the quality benchmark is upheld for new sites / regions / deployments and being the gate keeper of this.
• Driving the delivery of improvements and providing detailed, concrete feedback in project reviews / lesson learned activities.
• Interacting across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations etc.).
• Reacting to and managing any incidents that occur, driving resolution and After-Action analysis.
• Capacity expansions at all scales (rack additions, block additions, whitespace growth, new sites).
• Drive appropriate recruitment in your area at a fast pace, ensuring the employment of high-quality team members with a passion for excellence.
• Driving a culture of continual improvement and learning throughout everything you do.

You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. At this level, you are given autonomy to make your own mark, drive things forward and make a difference. We expect you to help us scale and to do this collaboratively across teams, departments, and organizational silos in a streamlined manner.

Work with an elite team to implement and support pioneering Oracle technology in Cloud Data Centers. This involves working on the build out of new sites, hiring new teams and staff, working with local partners such as HR, Sales and other departments as well as vendors to Oracle.

We believe you will need to have the following experience, but we also expect you to bring your own unique experiences to the position. Not everyone is the same, and we value individual critical thinking and wide perspectives that we may not have had before.

• Negotiating and