Product Leader

Job Description

About Devoted

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Role Overview

As the Director of Product Management, you will play a pivotal role in shaping the strategy and execution of critical product initiatives that directly impact the operational outcomes within the Claims Operation, Benefits, and Payment Integrity areas within our health plan. Your success will be measured by your ability to drive data-driven product decisions that deliver key operational outcomes; including cost savings, increased accuracy, compliance, and an enhanced members and providers experience. You will partner closely with cross-functional teams, including Operations, Data Analytics, Engineering, and Compliance, to deliver solutions that align with both member & provider needs and business goals.

Required skills and experience:

• Track record of delivering results: 8+ years of software product management experience, preferably with 4+ years in healthcare or health insurance with proven track record of shipping new workflows / solutions to drive key business outcomes.

• Leadership & collaboration: Ability to partner with a wide-array of stakeholder groups and cross-functional teams, including the ability to listen and solicit carefully, and synthesize all their input into an action plan. Then communicate it back to them, and eventually, the whole company.

• Data-driven mindset: Strong analytical skills with demonstrated experience in leveraging data to drive product strategy, optimization, and decision-making.

• A super proactive "get it done" attitude, and the skills to back it up.

• Comfort with the uncertainty, fast pace and flexibility inherent in a startup.

Desired skills and experience:

• Provider Experience: Relevant working experience in a care delivery environment, partnering across clinical and operational leaders to drive patient outcomes and experience

• Value-based Care: Understanding of payment incentives and frameworks for delivering value to payor partners from a risk-bearing provider perspective.

Your responsibilities and impact will include:

• Lead Outcome-oriented Product Strategy: Develop and own the product road map for Claims, Benefits, and Payment Integrity with a focus on driving measurable operational outcomes (e.g., cost reduction, payment accuracy, etc).

• Cross-Functional Collaboration: Work closely with Engineering, Data Analytics, and Operations teams to define and execute product initiatives, driving cross-team alignment and ensuring smooth delivery of key projects.

• Stakeholder Communication: Regularly communicate insights, progress, and outcomes to senior stakeholders, effectively communicating complex data and product strategies in a clear, actionable manner.

• Act as the subject matter expert on Claims, Benefits, and Payment Integrity within the organization, providing insights and guidance to senior leadership.

Salary Range: $160,000 - $216,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet