Senior Manager, Client Development, Capital One Ad Solutions - Telecom Partnerships (Remote)
Capital OneAbout the role
Capital One Shopping is looking for a Senior Strategic Client Manager to join the Partnerships Team. You’ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping’s suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You’ll act as a key liaison between our clients and internal teams.
Key Responsibilities Include:
Deep understanding of the telecom industry, including wireless cellular and home internet, and its sales cycles and customer acquisition processes
Knowledge of telecom service contracts, customer onboarding, and general business operations
Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping
Leverage data and analytical methodologies to optimize and grow your book of business
Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping
Work with Product, Revenue Management, and other constituents to help drive our business
Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams
Demonstrated success leveraging data, analytical and communication skills
Create and deliver executive level decks & materials
An ideal candidate will possess:
Familiarity with the nuances of the telecom category, including specific industry trends and competitive landscapes
Understanding of how new customers are acquired and onboarded within the telecom sector
Strong strategic, analytical, and data-analysis skills
Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
Experience in identifying, creating, and building strategies to achieve organizational objectives
Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
Experience partnering on and creating product roadmaps
A strong deference to team culture, collaboration, and open communication
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 8 years of experience working in the telecom industry (for example: wireless cellular or home internet)
At least 10 years of experience in a strategic client facing sales or account management roles
At least 10 years of experience reviewing or analyzing data
Preferred Qualifications:
MBA
Experience with telecom customer lifecycle management and churn reduction strategies
Demonstrated ability to navigate the complex organizational structures of major telecom providers
8+ years of affiliate, enterprise sales, or performance marketing experience
Experience managing technical sales and integrations
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $155,300 - $177,200 for Senior Manager, Capital One Ad Solutions
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount off
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