Director of Pricing

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

Overview:

We are seeking a strategic and results-driven Director of Pricing to lead our pricing and packaging efforts. This role requires a proven track record of developing and implementing effective pricing strategies, with a deep understanding of SaaS business models. You will work closely with cross-functional teams to create compelling product offerings that meet customer needs and drive revenue growth.

Key Responsibilities:

• Pricing and Packaging Strategy: Develop and implement innovative pricing and packaging strategies for our software products, optimizing bundles, editions, and add-ons to align with customer preferences and business objectives.
• Data Analysis and Financial Modeling: Conduct in-depth data analysis and financial modeling to forecast pricing impacts, revenue potential, and profitability, ensuring decisions are grounded in quantitative insights.
• Value Proposition Development: Craft compelling value propositions and messaging for different product tiers and customer segments, clearly communicating the benefits and differentiation of each offering.
• Cross-functional Collaboration: Partner with Sales, Product, and Finance teams to align pricing strategies with go-to-market initiatives, product launches, and business growth plans.
• Sales Enablement: Collaborate with sales teams to create effective sales tools and collateral that support pricing and packaging initiatives, empowering them to effectively communicate value to prospects and customers
• Pricing Tools Proficiency: Utilize pricing and packaging tools or platforms (e.g., Salesforce CPQ, pricing optimization tools) to streamline processes, assess pricing strategies, and o