Account Manager

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

We are seeking a dynamic and results-driven Named Account Manager to join our Team! The Named Account Manager, Vertical Sales is responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region.  The NAM will be responsible for selling of the company’s products both direct and through channel partners, within a geographical territory. This role will be responsible for State, Local and Education (SLED), Healthcare, Finance and Manufacturing accounts within the Western Region and you must live locally to this region.

The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities:

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.

• Generating SLED, Healthcare, Finance and Manufacturing business opportunities and managing the sales process through to closure of the sale.

• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.

• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.

• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.

• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.

• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.

• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.

• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.

• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.

• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.

• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements:

• Bachelor's degree preferred; or high school diploma + relevant experience

• 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.

• Have successfully managed a $3M+ quota

• Must have experience selling into SLED, Healthcare, Finance verticals.

• Knowledge of Cloud computing, VMware and Data Centers is a required asset.

• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.

• Creative with business planning and implementing sales initiatives.

• Possesses strong Account planning skills.

• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.

• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.

• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.

• Proficiency in CRM software and other sales tools for pipeli