SR MGR BUSINESS OPERATIONS

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

This role manages capital controls for Enterprise Operations.  The role includes budget management, prioritization, progress reporting, team metrics, performance indicators, financial results and forecasts.   Will meet/present to Executive level management to represent the team's performance, financial, and unit results and forecasts.  Position will also work cross-functionally with other operational and support groups including AMO, Sales, Architecture/Engineering, Planning, Product, Service Delivery, and Finance.  This role will also lead our Operations materials supply chain management team, responsible for timely processing and delivery of materials for network capacity augments.  This is a specialized role requiring deep understanding of metrics and analytics with a background in forecasting and trend analysis.  This role will have an opportunity to help transform how we manage capital allocation and gain exposure to many parts of the business with leadership interaction.

The Main Responsibilities

Performance Analysis and Forecasting including key metric dashboards

• Financial Reporting and Forecasting for completed disconnects
• Financial Reporting and Forecasting for parallel services
• Financial Reporting and Forecasting for re-rate impacts and follow on activity
• Financial Reporting of associated costs (e.g. capacity augment) and waived fees (e.g. building extensions, porting)
• Lead the capital budget reporting processes, ensuring data accuracy, transparency, and enabling real-time decision-making.
• Work closely with key stakeholders, including FP&A, Operations, and senior leadership, to prioritize projects based on strategic impact, resource availability, and operational needs.
• Collaborate with operations owners to monitor capital budgets, generate a forecast, and analyze variances to ensure effective cost management.
• Conduct post-mortem analysis on completed projects, providing actionable insights and metrics to guide future capital investments.
• Supervise and mentor a team of finance professionals, fostering a culture of collaboration, continuous improvement, and accountability.
• Develop and implement frameworks to measure the effectiveness and efficiency of capital expenditures, ensuring alignment with corporate goals.
• Provide clear and concise financial reports and presentations to senior management, highlighting key trends, risks, and opportunities.
• Provide leadership to the Materials supply chain team – manage escalations, change management, and readout on performance metrics

What We Look For in a Candidate

• Bachelor’s degree in Finance, Accounting, or related field; MBA or CPA preferred.
• 8+ years of progressive experience in finance roles, with a strong emphasis on capital budgeting, financial reporting, and analysis.
• Demonstrated leadership experience, with the ability to manage teams and collaborate across multiple business units and functions.
• Proven ability to develop and implement financial frameworks and processes that drive organizational change and impact.
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels of the organization.
• Required Knowledge: SAP, PowerPoint, Excel modeling, PowerBI
• Preferred Knowledge: Netbuild, Fireworks, SQL

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other releva