Computer Technical Representative / IT Specialist

The Marlin Alliance, Inc. is seeking a Computer Technical Representative / IT Specialist in San Diego, CA. The candidate will provide information technology and administrative support to our Navy customer.

Established in 2002, The Marlin Alliance, Inc. provides transformation consulting, professional services, and technical support to government, military, healthcare, telecommunications, and utility industry clients.

Roles/Responsibilities

• Managing Commands services and infrastructure requirements.

• Attention to detail and ability to learn the requirements for
tracking the full life cycle of thousands of services (requirements
gathering, ordering, funding, delivery coordination and invoicing).

• Accountable and prioritize tasks to meet Command deadlines for
Task Order Management (New orders, Period of Performance
extension, Rollovers, etc.).

• Responsible for Commands NMCI services – tracking and
maintaining accurate records, IT Ops Inventory.

• Providing instruction/Guidance to Command ACTRs.

• Coordinate special NMCI Activities (Seat Refresh, service
ordering, service termination, etc.).

• Ability to understand IT procurement contracts and Gov’t/vendor
contract business rules.

• Ability to understand the different roles of ACTR, CTR, and IT
Approvers during the Order to Delivery (OTD) cycle

• Effectively communicate with various Functional Areas,
Vendors, Department Heads, Lead CTR and IT Operations
Team, and ACTRs.

• Attend and/or facilitate required meetings.

• Ability to utilize various tools required for Service Ordering and
Delivery.

• Ability to initiate and feedback for process improvements.

• Take ownership and drive initiatives to improve process and
development of job responsibilities.

Required Qualifications:

• High School Diploma or GED.
• Three or more years of experience as an Administrative Assistant.
• Working knowledge of Microsoft Office software suite (Access,
  Excel, Word, PowerPoint, and Outlook).
• Excellent workload management, interpersonal, oral and written communications, and proofreading and editing skills.
• An active Secret clearance or the ability to obtain one is required.

Preferred Qualifications:

• Bachelor's degree.
• 5+ years of experience as an Executive Assistant in a C-Level setting.
• Navy experience.

Work Environment and Mental/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Typical office environment with no unusual hazards.
• The noise level in the work environment is usually moderate.
• Constant sitting while using the computer terminal.
• Constant use of sight abilities while reviewing documents.