Manager, Data Support

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Manager, Data Support is responsible for developing people, processes, and systems to ensure the accurate and timely entry of prescription data into the pharmacy management system. This role is critical to ExactCare’s operational success and plays a direct role in delivering on our Patient Promise: improving health and providing peace of mind. The Data Support team ensures that prescription data is processed with exceptional precision, enabling seamless medication synchronization, accurate patient profiles, and timely fulfillment. This position requires a focus on quality control, performance metrics, team leadership, and cross-functional collaboration. 

Responsibilities 

• Build, lead, and develop a high-performing team of Data Support Technicians responsible for entering, reviewing, and validating prescription data into the pharmacy management system. 

• Oversee the workflow of all data entry processes to ensure timeliness, accuracy, and adherence to regulatory and operational standards. 

• Monitor daily productivity and quality metrics to ensure prescription data is processed efficiently and correctly to support the fulfillment of patient orders. 

• Implement and improve quality assurance protocols and audit processes to reduce errors and ensure compliance with industry standards. 

• Collaborate with Pharmacy Operations, IT, and other cross-functional teams to improve systems, tools, and data integration that enhance workflow and support scalability. 

• Establish training programs and process documentation to ensure consistency and effectiveness across the Data Support team. 

• Prepare and manage strategic plans focused on optimizing cost, speed, and accuracy as the company scales. 

• Lead continuous improvement efforts using data to identify trends, root causes, and opportunities for improved efficiency and data integrity. 

Qualifications 

• 2+ years of pharmacy operations or healthcare data leadership experience with supervisor or above level of responsibility. 

• Proven experience leading teams focused on data accuracy, workflow optimization, or prescription processing in a pharmacy or healthcare setting. 

• Strong understanding of pharmacy management systems, prescription processing, and medication data workflows. 

• Experience developing performance metrics, process documentation, and training programs. 

• Track record of improving operational performance through process improvement and people development. 

• High attention to detail, with the ability to manage complex data and workflow requirements. 

• Excellent communication skills with the ability to collaborate effectively across departments and with leadership. 

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following dat