Public Safety Officer- Full Time and Part Time Openings!

Melrose/Wakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years.  With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations and 50 specialties, Melrose/Wakefield Hospital offers many opportunities to grow your career.  

Job Profile Summary

​​This role focuses on preventing workplace accidents and promotes health and safety awareness and education to individuals within the organization.   In addition, this role focuses on performing the following Associate Safety related duties: Prevents workplace accidents and promotes health and safety awareness and education for employees.  An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.  The majority of time is spent in the delivery of support services or activities, typically under supervision.  An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.

Job Overview

Under general supervision of the supervisor, perform all duties and responsibilities related to the day-to-day protection and security of hospital assets and information as well as the safety of all persons on hospital property.  Conduct proactive patrols of all hospital buildings and grounds to prevent fire, theft, vandalism, illegal entry, and bodily harm to patients, visitors, and staff.  Serve as immediate and first responder to crisis situations on a daily basis and document all safety and security incidents in accordance with department policies and procedures.

Join our Hospital Public Safety team and help create a safe, secure, and welcoming environment for our patients, visitors, caregivers, and community. Every day brings new opportunities to serve others and make a difference where it matters most.

You'll maintain a safe and secure hospital environment, provide exceptional customer service to patients, visitors, and staff, respond to emergencies and assist during critical situations, conduct security patrols and support a culture of safety, and be a trusted presence for everyone who enters our facility

Hours:
We have multiple openings on our first shift, evening shift, night shift and per diem opportunities available!

Location:

Melrose/Wakefield Hospital - 585 Lebanon St, Melrose, MA 02176.

What We Offer: 

• Competitive salaries & benefits that start on day one!
• 403(b) retirement plan with hospital match
• Opportunities for growth  
• Tuition reimbursement

• Free Parking

Job Description

Minimum Qualifications:

1. High School diploma or equivalent.

2. Valid state issued driver’s license.

3. Possess IAHSS Basic certification as a Healthcare Security Officer within 1 year of hire.  Incumbents as of 9/1/2025 will have 1 year from 9/1/2025 to obtain IAHSS Basic Healthcare Security Officer certification.

Preferred Qualifications:

1. Associates degree in Criminal Justice or related area.

2. Experience in military, security, or police.

3. Security or first responder certifications such as de-escalation/crisis response, CPR/AED, Stop the Bleed, or Nasal Naloxone Certification, etc.

4. Graduate of an approved law enforcement training program or Police Academy and possession of, or ability to obtain, a valid POST Certification from the Commonwealth of MA.

5. Ability to obtain and maintain a valid MA License to Carry Firearms.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Perform basic public safety and security duties.  Conduct internal and external patrols of all facilities and grounds. Respond to and report on both routine and emergency calls for service, building alarms, restraint of violent patients and/or visitors.  Monitor assigned area for suspicious activity, and screen vendors and visitors entering the facility. 

2. Provide escorts to patients, visitors, staff and others in conformance with established procedures. 

3. Identify security vulnerabilities, safety hazards and violations of Hospital policy. Take immediate correction action to