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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role will serve as the subject matter expert on all activities related to the administration of enterprise ticket and suite assets and will be the primary system administrator of the Truist ticket management SaaS platform. This teammate will be responsible for delivering programmatic leadership that achieves key performance indicators within the Brand Experience Marketing team (BXM)’s performance scorecard.

Core daily competencies include but are not limited to an ability to work collaboratively across lines of business and leverage technical and business expertise to advise senior leaders on best practices regarding ticket utilization; manage day-to-day administration of season-long assets; demonstrate leadership in ensuring flawless execution of large-scale ticketed events such as the Truist Championship; and provide reporting across BXM’s reporting routines.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  
1.    Partner with senior business leaders to understand business strategy and work in cross-functional teams to drive successful strategic outcomes.
2.    Lead analysis of business and user needs, requirements documentation, performance measurement, and the interpretation of results for both internal and external stakeholders.
3.    Lead analysis effort to gather, formulate, define, and design solutions to the most complex business problems.
4.    Analyze, design, and maintain data sources in information systems in support of projects, information needs, and changing requirements.
5.    Measure client interaction in order to improve client experience, digital adoption, and marketing segmentation using various analytics tools (SAS, Adobe Analytics, R, Python, etc.).
6.    Apply subject-matter expertise, industry knowledge, and technical understanding to recommend actions to business leaders.
7.    Act as team leader for projects with moderate budgets or of short-to-intermediate duration.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree in Computer Science, Business, Mathematics, or Information Technology-related field, or equivalent education and related training
2.    Five to ten years of experience in analysis and design
3.    Excellent verbal and written communication skills
4.    Exceptional analytical and creative problem solving skills - ability to generate actionable insight and recommendations from complex analytics and large datasets
5.    Ability to work independently or as a member of a team
6.    Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
7.    Ability to travel, occasionally overnight
8.    Proficiency in SQL, R, or Python

Preferred Qualifications:
1.    Master’s degree in Computer Science, Business Administration, or Statistics.
2.    Previous experience in the banking industry
3.    Understanding and implementation experience with enterprise digital marketing optimization and analytics tools (e.g.  Adobe Marketing Cloud Platform, Adobe Analytics, Adobe Audience Manager (DMP))
4.    Working