National Account Manager

Company Description

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees

Job Description

The National Account Manage will be responsible for managing an established portfolio of key clients along with new account growth. Deepens and expands current client relationships, renews current agreements, and secures new contracts and incremental revenue growth for ESOL. Works closely with the operational teams and other department leaders to ensure highest levels of customer service and program execution. The role will require strategic market development, sales growth, and a focus on customer service excellence.

The National Account Manager must have experience managing enterprise accounts while providing creative solutions to the challenges of a multi-million-dollar book of business. Effective communication skills, large customer presentation experience and experience working with Senior Leadership Teams in preferred. This role will require close work with leadership teams that span operations, finance, & regional commercial operations and a history of sales growth in prior roles.

Account oversight, escalation of customer-impacting challenges, creative solutioning·

· Retention and successful contract renewals of a book of business both RFP and non-RFP driven

· Incremental, organic growth/expansion in service offerings/pursuit of projects in current portfolio

· Collaboration with operations, finance, commercial teams to ensure customer satisfaction

· Networking with key industry contacts, trade organizations, participation in conferences

· Promotion and consistent representation of Harsco values

· Demonstrates the ability to drive new sales growth and revenue opportunity for the company. Can cold call and manage several established business opportunities. High degree of energy and positive attitude.

· Demonstrates the ability to present ideas and information in a clear, concise, organized, and diplomatic manner; ask appropriate questions in order to obtain information; listen to others to respond effectively to ideas and questions. Present prepared information to individual and groups in a manner that is clear and concise, holds their interest and addresses their needs or concerns

· Demonstrates the ability to anticipate customer needs, proactively meet those needs and initiate actions to increase customer satisfaction

· Meets / exceeds customer expectations by sustaining regular contact and building superior relationships with key decision-makers and influencers in the marketplace

· Demonstrates the ability to discuss information and opinions with others in a manner that leads to agreement or acceptance, and a sense of mutual gain.

· Demonstrates thoroughness with all related work activities and strives to continually improve quality and productivity by prioritizing sales activities needed to best drive the business in the marketplace

· Demonstrates excellent project management skills with large customers and understand the diverse nature of the industry climate and the changing regulatory laws.

· Lead and assist internal working groups in the achievement of specific customer requests and be able to respond under stress to achieve key strategic goals for the Clean Earth brand

· Perform other reasonably related tasks as assigned by management.

Qualifications

Basic Qualifications: 

Bachelor’s Degree in Business or Sciences or Management, or equivalent in Industry experience

Minimum 3 years of demonstrated success in selling within the environmental services industry

Preferred Qualifications: 

· Knowledge of RCRA, DOT, DEA regulatory environment preferred

· Demonstrates proficiency in Microsoft Word, Excel and PowerPoint, Salesforce

· Solid communication, problem-solving and leadership skills

· Self-directed with the ability to work on multiple projects with competing priorities and deadlines

· Experience in managing multiple accounts, or the equivalent in related work experience

· Dem