Experience Researcher

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

• Assess a project’s scope, brainstorm appropriate research questions, and identify appropriate research method/s.
• Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.
• Advocate for the customer by articulating your research findings and product  ideas through clear and insightful presentations.
• Build partnerships with different roles across the product team to understand and influence business goals, system architecture, and product designs.

• Hands-on research experience, with at least 3 years of that experience in an industry setting where you collaborated with designers, product managers, or engineers. (e.g. UX/product research, market research, consulting, etc.)
• Familiarity with video creative tools &/or video workflows
• An undergraduate degree from a 4-year, accredited institution.
• Proven ability to use multiple research methods, and ability to explain the rationale for using each one.
• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
• An understanding of the product life cycle and can time research to have maximum impact.
• Awareness of UX industry trends, incorporating new research techniques when appropriate.
• Strong organizational, planning, and time management skills.
• Willingness/ability to question the face-value interpretation of assumptions and others’ interpretations of data.
• A self-starter when it comes to problem solving, requiring only minimal help from a manager or research lead.
• Can collaborate effectively across all project roles (design, research, product management, engineering, etc.).
• Don’t just summarize study data, but go one step further to identify meaningful user needs and/or product issues.
• Can proactively identify and communicate clear product solutions based on these findings.
• Ability to clearly articulate ideas to others, sometimes in various ways to meet the needs of different recipients (reports, user profiles, scenarios, etc.).
• Experience presenting work to your immediate project team and at the management level.

• Experience conducting research about creative workflows, especially those including web-based tools.
• An advanced degree in human centered design or HCI.
• Familiarity with or interest in Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,)tools.

• Collaborate with and learn from other researchers from a wide range