Fellowship Program Manager, Hematology Oncology

Site: The General Hospital Corporation

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

 

Job Summary

GENERAL SUMMARY

Reporting to the Administrative Director, the Fellowship Program Manager will provide administrative and programmatic oversight for the Hematology Oncology fellowship program and perform other related projects as needed. In this highly visible role, the incumbent will serve as a point of contact for Clinical Fellows and Fellowship Program Directors alike. The Fellowship Program Manager must demonstrate a high degree of organization and time management, as well as an ability to prioritize and manage multiple projects/workstreams at a time. The Fellowship Program Manager will be responsible for holding multiple stakeholders accountable to timely completion of various workstreams within the fellowship lifecycle. The successful candidate must be eager to work in a team-oriented environment and possess strong communication and interpersonal skills.

 

Qualifications

PRINCIPLE DUTIES AND RESPONSIBILITIES 

The Fellowship Program Manager is responsible for a variety of crucial tasks related to the department’s fellowship program, including but not limited to: 

Fellowship Responsibilities 

• Oversees and supports every step of the fellowship cycle, incl. fellowship recruitment, interviews, orientation and onboarding, fulfillment of ACGME/other accreditation requirements, and fellowship graduation. 
• Manages new fellow orientation and onboarding.
• Assists with preparation and presentation of fellowship orientation materials annually.
• Engages other experts and stakeholders from across the hospital system to present on various topics. 
• Serves as primary point of contact for fellows throughout the fellowship program, responding to issues and inquiries timely and professionally. Coordinates IT, computer, paging, and phone needs. Helps resolve issues as they arise. 
• Coordinates technical (e.g., pagers, phones) and software access as appropriate for new fellows, sets up ID badges and building access, organizes Epic and other relevant software/billing/other trainings, etc. 
• Maintains accurate record keeping in New Innovations and establishes block schedules and an evaluation cadence for the academic year. 
• Works with Fellowship Program Directors to ensure program information is correctly reflected in the application. 
• Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support program compliance. 
• Oversee preparations for and completion of ACGME Self Study, Annual Reporting, Site Visits, and other internal/special reviews. 
• Inform fellows and trainees of inter- and intra-departmental changes to policies, guidelines and procedures, with assistance from GME office. 
• Oversee planning of annual department events incl. recruitment, orientation, graduation, and well as various meetings and program-related events, and/or indirectly manages staff identified to assist with such activities. 

Professional Responsibilities 

• Maintain a highly proficient and professional image of Massachusetts General Hospital and the Cancer Center by cooperating with hospital staff to achieve goals and maintain strong employee relationships, interdepartmental relations, etc. 
• Collaborate with department leadership to evaluate, develop, and implement various administrative systems and procedures designed to create efficiencies and optimize workflow. 
• Maintain exceptional organizational skills and demonstrate ability to manage time and priorities effectively. Administrative Responsibilities 
• Attend GME meetings as a representative of the Cancer Center