Lead Consultant / Engineer - Zuora Billings and Revenue

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See yourself at Twilio

Join the team as Twilio’s next Lead Consultant / Engineer - Zuora Billings and Revenue

About the job

This position is needed to join our Enterprise Application Development and Operations team as lead application Engineer. As a lead application engineer, this role  is expected to architect, design, develop, configure, test and support the Zuora applications involving  Billing, AR and Revenue systems that support all the key business processes involving Finance, quote, Billing, AR, Revenue, & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic.  Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints. 

This role is expected to be an SME in Zuora Subscriptions, Billing, AR, Zuora Revenue, product and pricing config, and Cash application processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire Q2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the billing, cash and revenue processes in Zuora. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects.

Responsibilities

In this role, you’ll:

Architecture & Platform Ownership

• Own the functional architecture for Zuora Revenue within the Q2C ecosystem, ensuring seamless integration with Zuora Billing, Oracle ERP (AR/GL), CPQ, and reporting platforms.
• Design compliant revenue recognition solutions supporting subscriptions, usage, multi-element arrangements, SSP allocations, contract modifications, and bundled offerings.
• Serve as the functional authority on ASC 606, ensuring alignment with accounting policies, SOX controls, audit requirements, and internal governance standards.

Delivery & Functional Execution

• Lead revenue design workshops with Accounting, Controllership, FP&A, and auditors to define end-to-end accounting scenarios and system configurations.
• Translate complex contractual and pricing constructs into scalable Zuora Revenue configurations, including allocations, re-allocations, variable consideration, and contract assets/liabilities.
• Drive system implementations, conversions, and acquisitions onboarding while ensuring continuity of reporting, historical data integrity, and audit traceability.
• Influence executive-level decisions through structured analysis, clear articulation of accounting impacts, and confident navigation of ambiguity.

Integrations, Controls & Automation

• Govern upstream and downstream revenue data flows across Billing, CPQ, ERP, and data platforms to ensure accurate contract ingestion and accounting events.
• Implement strong reconciliation frameworks across Billing → Revenue → ERP GL to ensure financial integrity and audit readiness.
• Champion automation of revenue schedules, journal postings, re-allocations, and reporting to reduce manual intervention and operational risk.

Financial Close & Reporting

• Partner with Accounting to support month-end and quarter-end close, revenue analytics, deferred revenue rollforwards, and disclosure reporting.
• Enable scalable reporting for waterfalls, backlog, contract balances, and revenue KPIs.
• Ensure system configurations support compliant revenue recogniti