Executive Housekeeper

Create Your Experience of a Lifetime!  

Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

Join the Grand Teton Lodge Company for a season or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, FREE Employee housing, an easy and affordable meal plan, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.  

 

Other Employee Benefits 

• Paid SICK time 

• Paid PTO after 500 hrs.  

• 401(k) Retirement Plan  

• Employee Assistance Program 

• Excellent training and professional development 

• Referral Program 

  

To Learn More, please review the Benefits Eligibility Summary 

Job Summary:

The Executive Housekeeper is responsible for leading the Jackson Lake Lodge Housekeeping department, composed of approximately 65 employees. The Executive Housekeeper is responsible for training, coaching, disciplining, and recognizing staff with the goal of creating a supportive and high-performing team. In addition, the Executive Housekeeper is responsible for all administrative tasks of the department including, payroll, scheduling, inventory, ordering, and maintenance of training records. The Executive Housekeeper is expected to strategically plan operations to ensure cleanliness and efficiency standards are upheld. The Executive Housekeeper regularly interacts with guests of the hotel and is expected to be a role model of service and recovery standards

 

Job Specifications: 

• Starting Wage: $50,000.00 

• Employment Type: Summer Seasonal 2026 

• Shift Type: Full Time 

• Minimum Age: At least 18 years of age 

• Housing Availability: Yes 
• Location: Jackson Lake Lodge 

 

Job Responsibilities:

• Lead, train, coach, discipline, and recognize employees of the Jackson Lake Lodge Housekeeping Department with the goal of creating a supportive and high-performing team.
• Perform administrative functions of the department, including, but not limited to, payroll, scheduling, product inventory, ordering, and maintaining training logs.
• Set weekly strategic operational plans considering staffing levels, resort occupancy, labor/efficiency targets, and department priorities.
• Review weekly financial reporting to ensure department is on track to meet efficiency targets and adjust operation as required
• Direct the daily work of Housekeeping Inspectors, Housekeepers, Housepersons, and Public Areas Attendants, ensuring maximum efficiency of the department and guest satisfaction.
• Ensure guestrooms are cleaned in accordance with Vail Resorts/Grand Teton Lodge Company Brand Standards by conducting regular inspections of housekeeper and housekeeping inspector work and retrain/coach staff as required.
• Oversee the accuracy of the Property Management System (PMS) and maintain regular contact with Front Office management.
• Ensure guestroom maintenance issues are addressed timely, and follow up with Engineering leadership as necessary.
• Regularly review guest feedback provided through the guest experience survey, Medallia, and work with leadership on plans to adjust service delivery if needed.
• Handle guest cleanliness or housekeeping concerns and communicate any resolution with the Front Office.
• Other duties as assigned.

 

Job Requirements:

• High school diploma or equivalent
• Prior housekeeping and/or resort experience
• 1-3 years of supervisory experience, preferably in a resort environment