Assistant Vice President, Claims Litigation

Encova Insurance as an opening for an Assistant Vice President P&C Claims Litigation for our Columbus, Ohio location. In this role, you will ideally work a hybrid schedule at our Columbus, Ohio corporate office but we will consider applicants anywhere in our P&C claims footprint to work remotely with some travel.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE:

Under the general direction and as a member of the Litigation Services leadership team, the Assistant Vice President (AVP) Litigation Services may be responsible for the product quality and performance of a team of Litigation and Senior Litigation Specialists managing a diverse variety of liability and coverage litigation involving Encova and its commercial and personal lines insureds. The AVP Litigation Services may be responsible for the product quality and performance of a team of paralegals providing support to Litigation Specialists, while also acting as a subject matter expert for Worker’s Compensation litigation.

Operating with a continuous improvement mindset, the AVP Litigation Services will work closely with the Vice President (VP) Claims Litigation and their AVP Litigation Services peers to develop and execute on strategies focused on operational effectiveness, improving product quality, driving proactive litigation management behaviors, and delivering litigation services, which consistently achieve outcomes that address loss costs, expense, and the specific needs of our policyholders.

This position will report to the Vice President, Claims Litigation.

ESSENTIAL FUNCTIONS: 

• Provide direction and technical guidance through a continuous process of management involvement and frequent file review concentrated on driving resolution and outcome focused behaviors and the proactive management of litigated claims.

• Ensure sound litigation management practices consistent with our Best Practices are employed that (1) protect the interests of Encova’s policyholders and (2) provide a superior customer experience tailored to meet our policyholders’ specific needs, and (3) minimize litigation exposure. 
• Partner with the AVPs and VP in the continuous development and execution of cost containment strategies focused on managing litigation expense through, among other things, law firm relationship management, law firm performance monitoring and assessment, and legal bill review. 
• Partner with the AVPs and VP in the continuous development of key performance indicators to identify trends and measure operational effectiveness around claim outcomes and expense management.
• Analyze Litigation Services results and initiate, develop and recommend strategies or action plans to positively impact those results or make changes to improve policy, procedure, efficiency, or service.
• Reinforce and support the Litigation Services and overall Claims mission, strategies and key business objectives through effective communication and action.
• Promote the integration of outside counsel into a collaborative approach focused on delivering desired outcomes to all key stakeholders.
• Leverage reporting, management information and analytics to help identify trends and opportunities to timely recognize exposures that require additional management intervention and resources to achieve optimal litigation outcomes.
• Ensure effective large loss governance through the timely notification to our Business and Reinsurance partners of litigation matters that meet reporting triggers under our large loss and reinsurance guidelines and the continuous monitoring and file review of those matters.
• Review and approve request for settlement, payment and/or reserving authority as appropriate.
• R