HR Generalist, Talent & Employee Relations

HR Generalist, Talent & Employee Relations

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Get to Know SwiftConnect

At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users digital pass is always at fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries.

Our cutting-edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems delivering authorized access to everything, everywhere, all through a centralized access management system.

At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting-edge solutions, you’ll find a tech-savvy team relentlessly driven by the company’s mission. We’re problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you’re not just applying for a job; you’re seizing the opportunity to redefine the future by helping people navigate their world better.

The Perfect Match

The HR Generalist, Talent and Employee Relations owns the full recruitment cycle for SwiftConnect and provides hands-on support across employee relations matters, including performance management documentation, workplace investigations, and coordination with outside counsel. This role partners closely with the VP of HR and HRBP, and plays a key part in supporting our team through a major acquisition and global growth, including direct support to newly acquired employees. You are a self starter who can independently manage a full recruitment pipeline while also bringing sound judgment and discretion to sensitive employee matters.

Your Impact

Talent Acquisition

• Own the full recruitment cycle end to end, from intake with hiring managers through offer negotiation and close

• Build and manage sourcing strategy for open roles, including passive sourcing where needed

• Design and coordinate interview processes, including structured interview guides and debrief facilitation

• Manage the candidate experience from first contact through onboarding handoff

• Prepare offer letters and support compensation discussions in partnership with the VP of HR

• Maintain ATS records and report on recruitment metrics such as time to fill, pipeline health, and source effectiveness

Employee Relations:

• Support the VP of HR and HRBP in facilitating performance enablement initiatives, including performance plan documentation, goal setting, and tracking milestone progress

• Partner with managers on initial intake and guidance for workplace matters, ensuring consistent and fair application of company policies

• Coach and empower managers on effective communication, continuous feedback, and performance alignment

• Promote a fair, compliant, and inclusive work environment by assisting leadership with objective issue resolution and employee guidance

• Support HR leadership on sensitive workplace matters, maintaining high confidentiality and aligning solutions with company policies and local labor laws

• Maintain accurate, confidential employee relations case files

• Assess workplace scenarios thoughtfully, escalating complex or high-risk matters to HR leadership with clear context and recommended next steps

• Support the growing talent pool as the company expands globally, including recruitment and employee onboarding.

• Identify workplace trends and feedback to help HR leadership proactively enhance employee engagement, retention, and team health

Interim Coverage

• Provide backup coverage for day to day HR operations, including onboarding logistics, benefits enrollment support, and HRIS updates

General HR Support:

• Participate as a secondary point of contact for employee HR inquiries

• Support compliance efforts by flagging concerns related to employment laws and internal policies

• Contribute to HR reporting and administrative tasks

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  Swiftconnect

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