Senior Project Manager - Cultural

Company Description

Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation, and government facilities. 

Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice, and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client's vision. 

Job Description

Turner & Townsend Heery is seeking a Senior Project Manager to join our team to provide strategic, operational, organizational, executive leadership, and cultural facility management consulting services to clients across the performing arts, cultural, and entertainment industries. This position will serve as a planning lead and project facilitator for assigned cultural projects, collaborating internally with cost estimators, building consultancy teams, and project managers, and externally with design teams and sub-consultants. 

Serving as the central point of communication between clients and project teams, this position ensures the timely and effective delivery of project information and outcomes in alignment with Turner & Townsend’s quality standards. The position will represent the company and clients in internal and public meetings, presentations, and forums, often requiring North American travel to support project phases including investigation, analysis, facilitation, reporting, and presentations. Projects may be supported by analysts and other members of the internal team. 

The ideal candidate will possess comprehensive knowledge of how arts and cultural organizations and facilities operate and will contribute a specific area of expertise such as governance, artistic programming, facility operations, event production, community engagement, and financial planning. We value humor, patience, and a client-centered approach, and seek colleagues who bring active listening, adaptability, and a commitment to relationship management to every project. 

This position is an opportunity to work at the intersection of strategy, design, and culture, contributing to projects that shape the future of the arts and entertainment landscape, where we help clients envision and realize transformational spaces and programs. 

Responsibilities 

• Market Study & Feasibility Assessment 

• Lead and support the planning and execution of market studies and feasibility analyses 

• Conduct or co-lead interviews, public meetings, workshops, and presentations 

• Guide stakeholders through strategic planning and decision-making activities 

• Oversee data collection, stakeholder engagement, benchmarking and industry research 

• Synthesize findings into recommendations and actionable insights 

• Programming Account Management 

• Collaborate with clients to develop annual, seasonal, or festival programming strategies 

• Build programming matrices and identify client-specific opportunities and balanced booking strategies 

• Conduct research and present programming options with supporting materials including data, ticket models, riders, and offer sheets 

• Negotiate and secure events based on approved client direction, communicate deal terms, manage event details, and review contracts 

• Coordinate internal communications to distribute booking information, and support clients through event settlement, cancellations, and re-scheduling 

• Advise on strategy, manage, and negotiate client partnership opportunities 

• Maintain financial tracking tools and spreadsheets 

• Collaboration & Reporting 

• Analyze data to generate insights and shape strategic recommendations 

• Integrate partner contributions into cohesive project deliverables 

• Develop project narratives and strategies in collaboration with internal planning and design teams 

• Prepare high-quality written reports and visual presentations 

• Participate in team collaboration and cross-functional meetings as needed 

• Present outcomes in clear and compelling reports, presentations, and meetings 

• Project Management