Sr. Functional/Business Analyst (Remote)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking to hire a qualified Sr. Functional/Business Analyst to support our DOC customer. The Salesforce platform and application software development will support ITA’s Office of the Chief Information Officer (OCIO) in the delivery and maintenance of the mission critical Salesforce platform and applications. As a Sr. Functional/Business Analyst you will be part of a team helping DOC, ITA achieve mission-driven success.

Responsibilities:

• Collaborate with stakeholders and the development team, analyzing business and user needs to capture and refine system requirements and develop user stories

• Collaborate with stakeholders and team members to provide system requirement refinement, user story confirmation,
• Translate business requirements into solutions in the Salesforce environment.
• Understand the impacts of business requirements on the configuration, processes, and workflows within Salesforce.
• Collaborate on UAT test scenarios, developing test scripts, UI/UX testing (as needed) and conducting testing and verification exercises.
• Lead the development and monitoring of user acceptance criteria.

• Ensuring high-quality deliveries of code through the development and maintenance of test cases, for initial validation of new features as well as for existing features updated due to requirements/environmental changes.
• Performing functional testing, regression testing and keep track of all the new developments.
• Producing the evaluated test/defects reports and take part in software walk through.
• Working alongside a team of Business Analysts, Business stakeholders and developers to deliver Agile solutions.
• Participating in the product increment planning and document test plan and test scenarios in collaboration with the product owner, product analysts and engineers.

• Conducting peer reviews of test cases and test documents.

Requirements

• Bachelor’s degree in Computer Science, Mathematics, Information Technology or related field
• Experience supporting Salesforce platform and application development efforts for federal government.
• 4+ years of experience with requirements analysis, solutioning, functional/technical design documentation, and training
  • 4+ years of Salesforce Business Analyst experience, providing functional support for the development of Salesforce applications.
  • Experience using common enterprise agile planning tools, such as Jira.
  • Proven experience working in Agile/Scrum development methodologies.
  • Strong ability to guide and work with cross-functional teams.
  • Experience supporting federal IT projects.
  • Excellent at identifying and solving problems.
  • Must be a U.S Citizen
  • Required Trailhead Certifications:
  • Salesforce Business Analyst; or
  • Salesforce Certified Administrator

Preferred:

• Experience being part of Salesforce implementations at the Department of Commerce

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our ITC community, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Nor