Senior Internal Communications Specialist

Position Summary

The Senior Internal Communications Specialist is responsible for collaborating with marketing, human resources, executives, and other internal staff to foster a positive, inclusive, and values-driven workplace. This role leads efforts to enhance the employee experience through culture-building, internal communications, recognition, and community engagement.

This position will work closely with key stakeholders to ensure all internal communications are clear, consistent, and aligned with the Company’s culture, goals, and values. This role involves coordinating and overseeing various marketing initiatives, ensuring projects are completed on time, within budget, and to the highest standards.

Essential Functions and Duties

Internal Communications

• Develop and lead internal communication strategies to inform, engage, and inspire employees at all levels.
• Research, write, and deliver high-quality content for internal emails, newsletters, videos, employee presentations, instructions, and event communications.
• Create, update, and maintain engaging content on the company intranet, ensuring information is timely, relevant, and aligned with company standards.
• Script and manage content for company videos, including new hire welcome videos, company overview segments (e.g., “Who We Are at Company”), and executive messaging.
• Promote internal initiatives and events to strengthen employee engagement and company culture.
• Collaborate with HR and leadership to drive participation in engagement activities (e.g., coffee chats, recognition programs, internal polls) while maintaining an editorial calendar.
• Administer internal surveys and interpret results for leadership insights and communication planning.
• Uphold consistency and quality in all internal messaging in accordance with the company’s style guide.

Culture Building & Employee Experience

• Partner with leadership and HR to define, communicate, and reinforce company values and cultural expectations.
• Design and execute programs that celebrate milestones, recognize employee contributions, and strengthen a sense of belonging.
• Facilitate cross-functional culture initiatives, including Diversity, Equity & Inclusion (DEI), wellness, and employee resource groups (ERGs).
• Gather and respond to employee feedback to shape a positive workplace culture and increase retention.
• Support onboarding and orientation programs that immerse new hires in company culture from day one.

Engagement Strategy & Communication

• Plan and manage regular engagement activities (e.g., appreciation events, team-building experiences, pulse surveys).
• Develop compelling internal communications that promote engagement initiatives, values-based storytelling, and community-building.
• Collaborate with internal communications and marketing teams to promote culture through newsletters, intranet, and digital channels.
• Track and report on employee engagement metrics and propose data-driven improvements.
• Coordinate annual engagement calendar and culture campaign rollouts aligned with HR and business goals.

Community Outreach

• Plan and support quarterly community outreach initiatives in partnership with HR.
• Represent the company in local community