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Sr. Client Facing CMC Program Manager
Avid BioservicesUnited States, United Statesfull_timeVerifiedPosted 6 May 2026
💰 $192,000/yr($153,600/yr – $192,000/yr)
About the role
Looking to join a passionate team dedicated to developing and manufacturing life-saving biopharmaceuticals? Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes.
Your Role: The Sr. Client Facing CMC Program Manager is a strategic leader responsible for overseeing complex, high value drug substance (DS) CMC programs within a CDMO environment. This role serves as the senior day-to-day partner for external clients, accountable for execution against contractual commitments while shaping delivery strategy, risk posture, and long-term client relationships across early and late phase biologics programs.
As a senior representative of the organization, this role balances client advocacy, operational reality, and enterprise priorities, driving predictable outcomes, trusted partnerships, and sustainable company growth.
Key Responsibilities: Strategic Client Partnership & Executive Accountability
Your Role: The Sr. Client Facing CMC Program Manager is a strategic leader responsible for overseeing complex, high value drug substance (DS) CMC programs within a CDMO environment. This role serves as the senior day-to-day partner for external clients, accountable for execution against contractual commitments while shaping delivery strategy, risk posture, and long-term client relationships across early and late phase biologics programs.
As a senior representative of the organization, this role balances client advocacy, operational reality, and enterprise priorities, driving predictable outcomes, trusted partnerships, and sustainable company growth.
Key Responsibilities: Strategic Client Partnership & Executive Accountability
- Serve as the senior program lead and primary escalation point for assigned DS CMC client programs
- Own the overall client relationship post contract, ensuring delivery aligns with scope, timelines, financial commitments, and quality standards
- Lead executive level client governance, including program reviews, risk discussions, and long-range planning
- Build credibility as a strategic thought partner, providing forward looking recommendations and scenario-based options
- Partner closely with Business Development on:
- Program transitions from pursuit to execution
- Scope expansion, amendments, and future phase planning
- Long term account and portfolio strategy
- Provide program leadership across end-to-end drug substance CMC activities, including:
- Process development strategy and lifecycle planning
- Technology transfer from client or internal development into GMP operations
- Scale up strategy and manufacturing execution
- GMP DS manufacturing oversight
- Process validation, PPQ, and commercialization readiness
- Define and drive phase appropriate execution strategies:
- Early phase: flexibility, assumption management, and speed to data
- Late phase: schedule discipline, risk containment, and supply assurance
- Ensure integrated execution plans reflect client intent, regulatory strategy, and internal capacity
- Act as the senior integrator across Process Development, Manufacturing, Quality, Supply Chain, Regulatory, and external partners
- Lead alignment on priorities, resourcing, and tradeoffs for complex or high-risk programs
- Facilitate critical decision-making forums where quality, schedule, cost, and capacity must be balanced
- Drive disciplined governance, escalation, and resolution of cross functional conflicts
- Coach functional and program teams on client centric execution and accountability
- Own program level risk strategy for technical, operational, regulatory, and schedule exposure
- Lead proactive mitigation planning and transparent escalation with executive stakeholders and clients
- Oversee change control for scope, timeline, and cost, ensuring:
- Clear impact analysis
- Client alignment and documentation
- Protection of company and client interests
- Maintain strong financial awareness, including budget oversight, forecasting, and margin considerations
- Contribute to portfolio level prioritization, capacity planning, and governance discussions
- Serve as a mentor and escalation resource for mid-level CMC program managers
- Support development and refinement of CDMO CMC program management standards, tools, and best practices
- Represent Program Management and CMC execution perspectives in internal leadership forums
- Bachelor’s degree in a scie
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