Lead Product Designer - Mobile Native Apps

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We have an opening for a Lead Product Designer who will develop the experience design discipline within the organization and deliver superior user experiences to achieve business objectives and successful client outcomes. You will apply UX and UI principles and methodologies to enhance product design through user research and testing and solve complicated business problems. As an expert in your field, you will elevate the design acumen within the organization, ensure the adoption of best practices, and mentor peers.

What you’ll do:

• Lead the development of UI and UX design best practices, templates, and trainings to increase design knowledge and standards for the organization
• Advise senior leaders on UI and UX initiatives and strategies
• Collaborate with teams to create user-centered product designs, requirements, workflows and strategies
• Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices
• Translate user needs and business requirements into compelling experiences
• Create user journeys, user flows, wireframes, and interactive prototypes across multiple devices and interfaces
• Create low- and high-fidelity prototypes to communicate design intent
• Recommend metrics to define, manage, and measure design success and prioritize enhancements
• Collaborate with leadership to support team member onboarding and growth

Who you are:

• 7+ years of experience or equivalent expertise designing solutions for software and web applications
• 2+ years of experience designing mobile native apps is required to be successful in this role
• Experience using industry standard design and prototyping tools, such as Figma or Adobe XD, to create low- and high-fidelity designs and define the work
• Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field
• Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field preferred
• Demonstrated experience designing for 0 to 1 initiatives
• Ability to thrive in ambiguity and leverage ambiguous situations as opportunities to drive clarity and change
• Strong understanding of the common patterns, foundations, and the ability to discern when to innovate versus adopt existing patterns
• Demonstrated expertise defining the success criteria and key performance indicators (KPIs) used to measure design effectiveness
• Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including senior leadership
• Demonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablement

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$127,600—$159,500 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and