Stadium Dispatcher

Position Summary Details

The Stadium Dispatcher is responsible for dispatching cleaners to assigned areas of responsibility during or after events. A Dispatcher also establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. Part Time including Weekends.  Schedule varies depending on events.  8+ hours shift.  Starting at $17.00/hour.

Location: Footprint Center - 201 E Jefferson St, Phoenix, AZ 85004 
Shift: Part time including weekends, Schedule varies depending on events 8+ hour shifts
Payrate: $19.00
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

 

Benefit Information:
  ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

 

Responsibilities

• Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.  
• Provides assistance, information and customer service as requested to arriving, transferring or departing clients.  
• Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements. 
• Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers. 
• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules. 
• Oversees all communications within specifically assigned areas. 
• Receives or prepares work orders and work schedules. 
• Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information. 
• Strictly adheres to all safety and regulatory compliance procedures. 
• Coordinates and arranges for necessary repairs in order to restore service and schedules. 
• Miscellaneous duties as assigned. 

Tracking: 

• Monitors daily services and create/update a log sheet or service log. 
• Maintains periodic contact with service personnel to ensure completion of assigned duties. 
• Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight. 
• Creates reports to monitor activity and operations. 

Qualifications

• Must be 18 years of age or older. 

Preferred Qualifications: 

• Customer Service Experience 
• 1 Year of Clerical Experience or Similar Work Experience  

  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer,  veterans and candidates with military experience encouraged to apply Military Occupational Specialty Code:  51R, 6370, 1141

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,  visit www.abm.com.
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