Deputy Director, Labor Relations

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Philadelphia Department of Labor is the City’s main point of contact for the labor community, and is responsible for:

• Administering and enforcing the City’s worker protection ordinances.
• Ensuring employees on City contracts are paid the correct wages.
• Handling negotiations between City unions and the City management.
• Responding to unfair labor practice charges filed against the City.
• Representing the City in union disputes.
• Managing the City’s EEO functions.

This position is in the Office of Worker Protection, which administers the City's worker protection ordinances, including the Fair Workweek, Paid Sick Leave, Wage Theft Prevention, Domestic Workers Bill of Rights Ordinances, COVID-19 employee protection from retaliation, COVID-19 pandemic paid sick leave resources, and Parking Worker’s Just Cause Ordinances. Additionally, this Office assists the Administration in developing and implementing workforce strategy and manages relations with the labor community.

Job Description

The Deputy Labor Director is a member of the executive leadership within the Department of Labor, responsible for the setting strategic vision setting, operations, and training for city wide departments.

Their primary ongoing responsibility is management of all enforcement activities related to training and development for management and supervisor level employees throughout the city. To do this the Deputy will develop and conduct training, complete needs assessments and analysis and create training plans.

Externally, the Deputy is responsible for successfully engaging with, and communicating across a wide variety of vendors regarding training programs and serves as the first point of contact for training concerns for the City of Philadelphia.

Essential Functions

• Conduct needs analysis and research relative training and staff development program for city wide departmental application.
• Acts as a liaison between departmental managers and administrators regarding training needs and programs
• Develops trainings based on pressing city matters as it pertains to EEOC and Labor
• Creates training plans for departments based on need analysis and assessment.
• Meets with vendors regarding training programs; and manages contracts with vendors.
• Plans, develops, and recommends training policies and procedures in conformance with the comprehensive training and budget allocations.

Competencies, Knowledge, Skills and Abilities

• Organizational Leadership – can motivate and manage staff, provide direction on goals and assignments, and establish and maintain effective working relationships with the City Council, outside organizations, and internal stakeholders.
• Compliance Management – able to lead staff in the investigation of complaints and inquiries, including conforming to timelines and reporting protocols, and issuance of fines and penalties as needed to enforce compliance under the law.
• Interpersonal Skills - shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Analytics and Performance Management – able to review and analyze tracking data to identify trends in worker protection violations. Able to use that knowledge to improve outreach and service delivery.
• Written Communication – able to write in a clear, co