Clerical Assistant I - Victim Services- Part Time

Anticipated Hiring Ranges: $16.50-$21.27 hourly

Why Do I See Two Salary Ranges?

The City of Greeley, in compliance with Colorado state law, includes a salary range for all positions posted. This law improves wage transparency. We post both the full salary range and the anticipated hiring range, where we expect to make an offer. Offers are based on experience, education, certifications, and other factors.

Job Summary:

Under general supervision, provides on-scene crisis intervention, advocacy, and assistance to victims, witnesses, and survivors of criminal or non-criminal incidents. Reads and interprets police reports; maintains statistical data for grant reporting; and prepares reports documenting casework. Responsible for initial and follow-up contact with victims, victims’ family members, and/or witnesses; assists individuals in understanding and coping with their situations; and coordinates communication with pertinent parties such as friends, family, health care professionals, law enforcement officers, attorneys, and service providers. Makes appropriate referrals to community-based resources/services, provides emergency support services (including safety planning), and serves as a liaison between victims/witnesses and the criminal justice system.

Note: This position is grant funded and is expected to last two or more years.

Minimum Requirements:

• High school diploma or GED.

• Two (2) years’ experience in victim advocacy. Equivalent combinations of education and experience may be considered.

• Valid driver’s license with a safe driving record.

Preferred:

• Bilingual in English and Spanish.

Knowledge, Skills, and Abilities:

• Knowledge of the State of Colorado criminal justice system.

• Knowledge of the policies, procedures, and goals of the City of Greeley and the department.

• Knowledge of the principles, practices, and techniques of crisis intervention.

• Knowledge of current community-based services/resources available to crime victims and ability to assist victims with appropriate resources.

• Skill in intervening in crises, assessing victims’ needs, and applying appropriate resources.

• Skill in assisting victims in applying for restitution, victim compensation, and other financial assistance.

• Skill in sensitivity to cultural diversity, race, gender, and other individual differences in the workforce and populations served.

• Ability to establish boundaries on the job and with the community served to include being honest, ethical, and maintaining assigned roles and responsibilities.

• Ability to comprehend and apply standards and guidelines of victim advocacy including the National Organization of Victim Assistance code of ethics and the Colorado State Constitution for Victims Rights.

• Ability to interpret, understand and apply applicable laws, statutes, ordinances, regulations, and policies.

• Ability to prepare reports documenting casework.

• Ability to use standard office equipment, computer equipment and software including word processing, data base management, spreadsheet applications and electronic mail.

• Ability to listen well and communicate effectively orally and in writing with various audiences.

• Ability to provide factual case updates to victims in an accurate and timely manner.

• Ability to establish and maintain effective working relationships with City employees, law enforcement agencies, courts, legal representatives, and the general public.

• Ability to identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.

Essential Functions:

• Reads and interprets police reports; prepares reports documenting casework.

• Maintains statistical data for grant reporting.

• Responsible for initial and follow-up contact with victims, victim's family members and/or witnesses.

• Assists victims in understanding and coping with their situations and contacting pertinent parties such as friends, family, health care professionals, law enforcement officers, attorneys, and service providers.

• Makes appropriate referrals to community-based resources/services to address identified needs.

• Provides emergency support services such as developing a safety plan or addressing immediate safety needs.

• Acts as liaison between victims and witnesses, law enforcement officers, prosecutors, social service agencie