Regional Human Resources Service Partner- Tier I

Imagine a world where everyone has access to clean water, safe food and medicines, and trusted essential goods.

At Veralto, our unifying purpose of Safeguarding the World’s Most Vital Resources™ is more than words: it’s a proven path towards positive change, improvement for our planet, and development for yourself.

Whether we’re ensuring the continued availability of clean drinking water, protecting our waterways, or enhancing the traceability, color accuracy, and packaging of everyday essentials, the work we do every day contributes to a safer world and a more sustainable future.

When you join Veralto’s vibrant global network of 13 operating companies and 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have boundless opportunities to deepen your skillset, pursue your ambitions, and grow your career.

We offer:

• Bonus pay for eligible roles
• Ongoing investment in your career through dedicated training, on-the-job development, and coaching.
• Total rewards that support your success at work and beyond, including comprehensive health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with rewards

About The Role

We are seeking a Regional Human Resources Service Partner to enhance the Human Resources Shared Services team's mission of delivering an exceptional associate experience. This role enables HR teams and associates to focus on high-value work through operational excellence, technology, and analytics.

As a key member of the HR Shared Services team, you will help build a growth-oriented workplace for both the business and our employees. We are transforming our HR organization to provide compelling experiences for our associates, leaders, and HR teams through strategic business partnerships and expertise in high-value areas.

Responsibilities:

• Serve as the HR point of contact for inquiries.
• Ensure consistent application of policies and procedures.
• Manage your assigned caseload in the ticketing system (Jira).
• Inspire team to innovate and exceed expectations.
• Resolve Tier 1 cases using the knowledge database, FAQs, and training materials.
• Escalate cases to Tier 2 and Tier 3 as needed.
• Contribute to the creation and improvement of knowledge resources.
• Process Workday transactions for People Leaders, HR Community, and Associates using standard documentation and knowledge articles.
• Maintain confidentiality and handle sensitive information appropriately.

The essential requirements of the job include:  

• 1-2 years in an HR, Customer Service or Shared Services role
• High School Diploma or equivalent
• Proficiency in MS Office and excel
• Experience with HRIS systems, preferably Workday
• Familiarity with case management or CRM tools
• Proficiency in multiple languages (English, Spanish, French) is a plus.

With annual sales of $5 billion, Veralto is a global leader in essential technology solutions with a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies with globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future.

Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality & Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—protect the world’s food, medicine, and essentials by tracking and authenticating the billions of goods that travel the global supply chain every day. Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide.

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.