Customer Service Representative – Fife, WA | Waste Connections

Murrey’s Disposal, a Waste Connections company, is currently hiring a Customer Service Representative (CSR) to join our team in Fife, Washington. If you’re a motivated, detail-oriented professional with a passion for helping others, this is a great opportunity to grow your career with a stable and supportive company.

🕘 Schedule & Compensation

• Schedule: Monday through Friday, 8:00 AM – 5:00 PM
• Starting Pay: $20.00 – $22.50 per hour (based on experience)
• Wage Increases: Regular performance-based increases

💼 Position Overview

As a Customer Service Representative, you will be the first point of contact for our customers, providing support via phone and in person. You’ll assist with service inquiries, account updates, and issue resolution, all while delivering a high level of professionalism and care.

🔑 Key Responsibilities

• Respond to customer inquiries via phone and in person
• Process service orders, changes, and cancellations
• Maintain accurate customer records and documentation
• Collaborate with internal departments to resolve service issues
• Promote additional services when appropriate
• Cover front desk/reception duties as needed
• Use Microsoft Word, Excel, and email systems proficiently
• Work in a fast-paced, high-call-volume environment

🧠 Qualifications

• High school diploma or equivalent preferred
• Minimum 2 years of customer service experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong communication, organization, and problem-solving skills
• Ability to type and use 10-key efficiently
• Ability to read, write, and communicate effectively in English
• SAFETY SENSITIVE: NO

🧑‍💻 Work Environment

• Office-based role with individual workstations
• Frequent use of computers, phones, and headsets
• Fast-paced and occasionally high-stress environment
• Extended periods of sitting and screen time

🌟 Why Join Waste Connections?

• Competitive pay and comprehensive benefits
• Local, stable employment with opportunities for advancement
• Medical, dental, vision, life insurance, 401(k), and more
• A team culture that values safety, integrity, and customer service

To be considered for any of our current openings, you must complete an application at www.careers.wasteconnections.com. Once you select your position of interest, you will find application information and additional instructions.

We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future." 

A link to our benefits overview can be found here: https://careers.wasteconnections.com/us/en/benefits

Waste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.