Systems Administrator II

Job Posting Title:

Systems Administrator II

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:  

• 100% employer-paid basic medical coverage 

• Free Capital Metro bus rides

• Retirement contributions  

• Paid vacation, sick time, and holidays

• Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/  to learn more about the total benefits offered when you join our team!

Purpose

Provides support for the IT unit within University Housing and Dining (UHD). Serves as a primary administrator for Food Pro, including training UHD staff on its use. Assist as the backup administrator for C-Cure/CS GOLD (Door Access System) and Micros (Point of Sale System). Provides Server Administration support for UHD. Assists with all other IT functions.

Responsibilities

• Serve as the primary administrator for the UHD Food Management System, Food Pro. Maintain the input and output of data within the Food Pro System, including item inventory information, location inventory data, transfers. Obtain and implement needed changes and Food Pro software updates. Hold training for new/current staff on the use of Food Pro and essential job functions within the system.

• Assist the IT leadership team with daily server administration tasks. Deploy and monitor the UHD server environment. Ensure systems are properly updated, backed up, and secured from outside actors to maintain an upstanding campus security posture. Work with the rest of the server administration team to always be thinking about current and future needs, make recommendations to IT leadership about any system improvement endeavors.

• Assist with Application Support. Work as part of the server team to maintain the UHD software portfolio. Work with end-users to grant system access, make authorized changes, and enhance functionality to ensure we are providing the best possible experience. Systems include, but are not limited to, Oracle Simphony, StarRez Housing, CS GOLD, CCURE.

• Assist with Desktop Support operations. Desktop Support operations include: Perform installation, configuration, repair, maintenance, and upgrades on Windows hardware, related equipment, and various university applications. Oversee the maintenance of components and guide technical staff. Provide computer desktop support and services to UHD end-users with a professional demeanor.

• Participate in UHD Initiatives. Attend regularly scheduled meetings. Perform special projects and tasks. Perform other duties as assigned.

• Occasional after hours and on call duties.

Required Qualifications

• 3 years of experience installing, configuring, and troubleshooting modern Windows Desktop computers.

• 3 years of experience installing, configuring, and troubleshooting computer-related peripherals.

• 3 years of experience installing, configuring, and troubleshooting various software titles including Microsoft Office applications.

• 3 years of experience troubleshooting network-related hardware.

• 3 years of experience in Windows Server administration.

Preferred Qualifications

• More than the minimum years of experience with all functions listed in the required qualifications.

• Experience with Food Pro or similar food management system.

• Experience with Active Directory/Group Policy in an enterprise environment.

Salary Range

$73,500 + depending on qualifications

Working Conditions

• May work in all weather conditions 

• May work in extreme temperatures 

• May work around standard office conditions 

• May work around electrical and mechanical hazards

• Repetitive use of keyboard at a workstation 

• Use of manual dexterity 

• Climbing stairs 

• Climbing of ladders 

• Lifting and moving <