Head of US ORM, Operations

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Risk Management

Job Description:

The Head of US ORM, Operations acts as a senior representative of the bank's second line of defense, with the responsibility and authority to challenge the first line regarding self-assessments and the application of risk management practices, and to report independent risk and control assessments to appropriate levels of governance and escalation.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handing any/all disciplinary actions, as required
• Responsible to ensure a strong, knowledgeable, and independent Risk Management function within the segment, and to act as a liaison between the business and Operational Risk Management
• Ensures an effective operational risk management framework and culture within all business lines within defined U.S. segment (e.g., Retail, Commercial & Wealth; Corp functions and Shared Services) including establishing operational risk appetite and mitigation requirements for specific exposures, compliance with operational risk policies, comprehensive risk and control assessments, key process and root cause analyses, business continuity strategies, key risk indicators, and analytics
• Ensures that risk identification and assessment processes are well established and understood, and that all matters relating to material risks are communicated and escalated in a timely, accurate, and forthright manner and within the established governance framework
• Leads management reporting and supports Board level reporting on the designated segments in operational risk management strategy, risk appetite metrics and results as measured against risk appetite including reporting on risk across multiple portfolios, product lines, major risk exposures, and decisions
• Provides training, tools, and support to business lines for adherence to ORM Framework policies and practices
• Reviews significant business activities in order to provide effective independent challenge and uphold the objectives of the U.S. ORM framework and policies, driving issue resolution, and tracking significant outstanding issues until completion
• Ensures that specific milestones and deliverables related to regulatory programs are met
• Acts as subject matter expert at U.S. TD Bank on the implementation of operational risk management programs
• Requires a broad managerial and deep specialized knowledge of operational risk management issues at the business, regulatory, and industry levels
• Represents U.S. TD Bank on the TDBG corporate initiative relating to risk assessment activities
• Identifies key risks and implications and provides direction in complex situations
• Works with various regulators, business/corporate, and organization-wide business support groups to deal with cross-business level issues associated with risk management and assessment activities
• Establishes relationships with counterparts at TDBG and in other Financial Institutions
• Manages or oversees a number of major operational risk area requirements and/or related programs that are TD Bank-wide or cross multiple business lines and ensures quality of Operational Risk Management deliverables of these programs

Education & Experience:

• 4-year degree or equivalent experience
• 10+ years related experience required
• Previous management experience
• Ability to coach, counsel, train, and lead staff
• Strong attention to detail with the ability to recognize and react to discrepancies