Associate Director, Business Operations

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Imagine stepping into the role of an Associate Director, Business Operations at Kyndryl, where your expertise in financial and operational analysis becomes the backbone of our success. You'll dive deep into the Profit and Loss (P&L) statements, unraveling the intricacies of revenue generation and cost management. Your profound understanding of key financial principles—signings, revenue recognition, revenue streams, backlog, and cost components—will set you apart as a financial sage within our organization.

In this role, you won’t just crunch numbers – you'll transform them into actionable insights. As a trusted advisor, your ability to communicate complex financial data in a clear and compelling way will foster collaboration across teams, ensuring that our operational strategies align seamlessly with the broader business objectives. Your contributions will be pivotal in shaping our strategic initiatives, empowering leadership with the data-driven insights they need to steer Kyndryl toward sustained growth.

You’ll thrive in a vibrant, fast-paced environment, interacting closely with executives and engaging in client-facing roles. Your work will not only influence internal strategies but also resonate with our clients, showcasing the true impact of your financial acumen. Join us at Kyndryl, where your analytical capabilities and strategic vision will propel us to new heights.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. You’ll have opportunities for continuous learning and skill development that will put you on the path to your next career opportunity. Whether you want to transition into Global Operations or a different segment – Kyndryl has opportunities you won’t find anywhere else.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Who You Are
You work well within a team environment and are comfortable adapting your responsibilities as the project needs evolve. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 10–15 years of relevant experience in business operations, financial analysis, or related fields.

• Experience in networking or telecom with an understanding of basic network concepts.

• Strong financial acumen and proficiency in P&L, revenue recognition, and cost management.

• Expertise in analytics tools and data-driven decision-making.

• Experience developing and automating dashboards and reports (Power BI experience is a plus).

• Experience in identifying inefficiencies and suggesting / implementing process improvements to enhance business operations.

• Skilled in using Microsoft Office tools for effective document creation, data analysis and communication.

• Bachelor's degree in Business, Finance, or Engineering with business operations experience.

Preferred Skills and Experience

• Excellent verbal and written communication abilities, capable of effectively conveying complex information.

• Creative and innovative approach to problem-solving, with the ability to think critically and offer new solutions to complex challenges.

The compensation range for the position in the U.S. is - $120,360 to $228,840 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.