Supervisor (Warehouse)

JOB DESCRIPTION


Position Title: Warehouse Supervisor FLSA: Exempt
Department: Operations - Warehouse Last Updated: December 2021


GENERAL SUMMARY:


Ensures the warehouse team complies with company policies and procedures. Oversees and monitors the operational activities within the warehouse including inventory, order pulling, loading, product restock, receiving and truck check-in. Assists Warehouse Manager with coaching and counseling team members. Accountable for performance in areas such as productivity, quality, housekeeping, damage prevention and safety. Works with peers in operations and other departments to resolve challenges and find solutions that will improve the overall operation of the facility.

Essential Duties And Responsibilities:


• Plans, prioritizes and communicates the daily work assignments for his/her direct reports.
• Coordinates efforts with peers to improve overall team performance.
• Ensures work is completed on time and done in a manner that meets expectations regarding quality and safety.
• Focuses on conditions in the building (safety risks, damaged racking, inventory issues, and building issues) and works with senior leadership team to resolve the issues.
• Upholds standards for product code dates and product storage to ensure quality.
• Works closely with warehouse manager to proactively resolve issues in the warehouse and determine best course of action.
• Mentors and coaches his/her team and sets the example for the Company’s core values and leadership competencies.
• Enforces and adheres to company policies and procedures to ensure they are consistently being followed.
• Assists in staffing needs, to include interviewing potential candidates and coordinating with temporaray staffing service as needed.
• Responsible for ensuring timely attendance of his/her warehouse team in any and all scheduled meetings.
• Records performance and attendance related issues for his/her team. Works with HR to determine appropriate corrective action as needed.
• Identifies areas for improvement and makes recommendations to the warehouse manager.

Additional Duties And Responsibilities:


• May be required to have a valid Class A license depending on facility needs.
• Performs other duties as assigned Warehouse Manager.
• Takes on additional responsibility during times the Warehouse Manager is absent.


Leadership Core Competencies: The following core competencies strongly contribute to the success of a leader in this position.


1. Instills Trust – Can be trusted to keep promises and confidences. Is honest and ethical. Behavior is consistently aligned with company core values.
2. Communicates Effectively – Expresses self clearly, both in writing and in speaking. Actively listens before speaking. Is thorough, yet concise and is consistently straightforward. Readily shares information with others. Makes face-to-face communication a top priority.
3. Leads Change – Always leads change initiatives in a positive way. Proactively communicates change face-to-face in a way that results in buy-in from direct reports. Executes the “Big Change” process consistently and effectively.
4. Customer Focused – Expresses a consistent passion to exceed customer expectations, makes customer satisfaction a priority in all business decisions. Treats all employees as a valued customer.
5. Facilitates Team Success – Builds consensus and leads the team in setting appropriate goals. Recruits effectively and uses talents of the team wisely. Resolves conflicts fairly in a spirit of cooperation. Always places the success of the team ahead of self.
6. Cultivates Individual Talents – Creates an environment conducive to facilitate learning and development. Is an effective coach and mentor and makes training a priority. Delegates to develop talent effectively. Provides objective performance feedback on a timely basis.
7. Achieves Results – Models the core values to achieve the company’s objectives. Demonstrates mastery of these leadership competencies and uses them effectively to consistently meet or exceed the company goals.

Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Able to handle multiple high priority issues at the same time.
• Able to work constructively under stress and pressure.