Software Engineer

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

The primary responsibilities of this position are to design, develop, support, and maintain backend software systems powering our Member Experience data products. Other responsibilities include collaborating with product, design, and technical leadership to translate ambiguous requirements into scalable architectures and executing the full lifecycle of modern data-intensive software systems. 

Duties & Responsibilities 

Designs Software Applications: 

• Gathers product and system requirements, defines data modeling strategies, and researches applicable backend technologies. 

• Works with Product Managers, Technical Program Managers, and other senior engineers to architect scalable data services and pipelines. 

• Designs supporting database schemas (PostgreSQL), backend microservices, and APIs that drive core Member Experience data products. 

• Performs systems analysis and architectural design for new services and core platform components. 

• Ensures codebase and systems comply with engineering best practices and participates in process improvement initiatives. 

• Defines and maintains test plans across unit, integration, and system levels. 

Develops and Implements Software Applications: 

• Implements backend services and APIs in Python, Elixir, or Golang, following design specifications and internal development standards. 

• Produces high-quality supporting documentation and design artifacts. 

• Develops and refactors code for performance, clarity, and testability. 

• Collaborates with peers and provides technical guidance and mentorship to less experienced engineers. 

• Prepares features