Director Software Engineering
AsurionAbout the role
POSITION OVERVIEW:
[This is the part of the job description where we explain the job in 2-3 sentences pretending like we are talking to a person who has no idea about this job or what it does.]
ESSENTIAL JOB DUTIES:
• Incorporate innovation and differentiation into Product development by understanding and providing solution options to new and emerging business opportunities that drive a competitive advantage into the Field Services platform portfolio of capabilities
• Lead and collaborate with multiple Senior Managers and Product partners in support of software development teams that achieve business goals through collaboration, effective communication, and successful execution (on time, on quality, and on budget)
• Collaborate with stakeholders to develop and execute the long-term vision and strategic direction of the Field Service Platform to satisfy current and future business models
• Identify, prioritize, and execute against opportunities to support and enable engineering teams with availability, performance, efficiency, resiliency, change management, incident response for our Mobile App tech stack
• Drive continuous improvement of the Software Engineering role, Key Performance Indicators, and functional excellence, establishing and measuring OKRs or team goals
• Comfortable managing multiple and sometimes competing priorities including making and communicating decisions effectively
• Effectively coordinate across multiple disciplines with a strong, open, and collaborative work style.
• Embody a customer mindset with the ability to translate business goals into actions.
• Development and review of software development budgets and ensuring they comply with defined departmental goals, guidelines, and objectives
• Lead establishment of new business requirement elaboration processes and software development strategies for the organization
• Lead, hire and grow a high-caliber team of Engineers and Managers; inspire passion in others
• Ability to translate between being strategically minded and tactically focused to ensure team effectively executes critical enterprise deliverables/objectives
• Results-oriented
SKILLS:
Technical skills:
• Minimum of 5-8 years of management/leadership experience in a software development organization required
• Mentoring skills for managers and developers and ability to empower others.
• Ability to create and drive strategic plans, resource planning and management including shifting and creation of resources.
• Creative thinking to approach problems from different perspectives.
• Have excellent oral, written, and interpersonal skills with the ability to present and communicate at all levels of an organization including conflict resolution and mentoring.
• Ability to create consensus through leadership attributes and actions.
Desired Skills:
• Past Director or Senior Manager level experience for large teams
• Hands-on solutions architecture experience
• Experience with cloud technology with AWS or other major cloud providers
• Experience with CI/CD, observability
• Experience with development of software platforms and services (e.g., Mobile Apps, Microservices, APIs)
Cloud security knowledge
• Enterprise level experience with workflow and process automation
Soft/Leadership skills:
• Active listener; strong communication - verbal and nonverbal
• Probes; good analysis; solves more detailed problems
• Manages time; self-directed in most work areas; assists others
• Builds relationships with teammates and establishes relationships with key stakeholders
• Detailed understanding of the products and services offered.
• Adaptable to change; can help support others through change
• Contributing team member and leverages relationships to advance work
• Provides peer to peer feedback and coaching to new team members
• Inspires peers through engagement, team support and continuous improvement.
• Accountable for own performance and supporting efforts of team, acting with a customer first mindset.
EDUCATION:
• Bachelor’s degree in Computer Science or related field; Master’s degree preferred
NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERI
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